Position Summary
As an Assistant Property Manager (APM) , you'll play a key role in supporting the efficient, high-quality operation of our client's retail property portfolio. Reporting to the Property Manager and Director of Property Management, you'll be a critical link between tenants, vendors, and internal teams-ensuring our properties run smoothly, tenants are supported, and processes are optimized.
This is an excellent opportunity for someone who thrives in a dynamic environment, enjoys problem-solving, and wants to grow within a respected real estate investment firm.
Key Responsibilities
- Operational Support : Partner with Property Managers to oversee the daily operations of multiple retail properties, addressing tenant needs, coordinating maintenance, and ensuring timely project completion.
- Lease & Tenant Administration : Maintain the Yardi database by setting up new tenants, updating records, processing renewals, and managing vendor and W9 information.
- Financial Coordination : Collaborate with Accounting to process and code vendor invoices, track accounts receivable, and communicate tenant delinquencies. Engage directly with tenants to resolve payment issues and maintain positive relationships.
- Reporting & Analysis : Track and maintain tenant sales data, ensuring accuracy within the Total Sales Workbook. Assist in budget preparation by gathering proposals and supporting documentation.
- Tenant Onboarding & Move-Outs : Support all aspects of tenant transitions, including welcome materials, insurance documentation, utilities coordination, key exchanges, and property readiness.
- CAM Reconciliations : Coordinate annual CAM reconciliation and estimate letters, research inquiries, and prepare draft responses for review.
- Vendor & Compliance Management : Assist in coordinating lender, insurance, and vendor inspections. Work with the Office Manager to manage tenant certificates of insurance (COIs) and maintain compliance documentation.
- Process Improvement : Participate in organizational projects to streamline property management systems and centralize key information for the team.
- Collaboration : Work closely with Property Managers, the Asset Management Group, and other departments to support company goals and ongoing projects.
- Travel : Occasional travel required for property visits.
Qualifications
Bachelor's degree2+ years of experience in property management, commercial real estate, or a related field (retail experience a plus).Proficiency in Yardi or similar property management software.Strong organizational, analytical, and multitasking skills with sharp attention to detail.Excellent written and verbal communication skills.Proven ability to provide outstanding customer service and build strong professional relationships.Self-motivated, proactive, and capable of working both independently and collaboratively.