Operations Manager – CPG Manufacturing (FDA / USDA)

About Katie’s

Katie’s is a rising, chef-driven food brand redefining what restaurant-quality can mean at home. Founded by award-winning chef and entrepreneur Katie Lee, the company began as a single neighborhood pizzeria and has since grown into a nationally distributed premium CPG brand—now available in every Target across America.

Rooted in craft, authenticity, and a deep belief that food should nourish both body and soul, Katie’s makes its pizzas and pasta bakes using real ingredients, artisanal techniques, and old-world integrity. What sets us apart is simple : no shortcuts, no compromises—just honest work, exceptional flavor, and a relentless commitment to doing things the right way.

We are building a modern food company that sits at the intersection of culture, creativity, and craft—and we’re just getting started. Join us.

About The Role

We’re looking for an experienced Operations Manager to oversee daily production, inventory, sourcing, and supply chain across our growing manufacturing network.

This role is ideal for a hands-on leader who understands the complexities of FDA- and USDA-regulated food manufacturing and thrives on making operations run smoother, smarter, and more efficiently – without compromising quality.

What You’ll Do

• Lead all aspects of manufacturing operations , including production scheduling, safety, and quality.
• Ensure compliance with FDA, USDA, GMP, and food safety regulations across all facilities and co-packers.
• Develop and execute production forecasts based on sales projections and inventory targets.
• Manage sourcing and procurement for ingredients, packaging, and co-manufacturing partners.
• Oversee inventory management of raw materials and finished goods to optimize service levels and working capital.
• Build and maintain strong relationships with distributors, freight partners, and 3PL providers .
• Drive process improvement initiatives to reduce waste, increase efficiency, and enhance product consistency.
• Develop and track KPIs for production, quality control, and operational efficiency.
• Lead and mentor production, warehouse, and logistics teams to foster a culture of accountability and continuous improvement.
• Proactively identify operational challenges and implement data-driven solutions to mitigate risks.
• Address supply chain disruptions, production bottlenecks, and process inefficiencies to ensure business continuity and product quality.
• Collaborate with Sales, Finance, QA, and R&D to align operations with business goals.
• Oversee the accurate and timely shipping of retail purchase orders across all retail channels and platforms, including EDI, 3PL warehouse management systems (WMS), and Amazon Seller / Vendor Central. Monitor and resolve any issues related to shipping and fulfillment.
• Audit and analyze 3PL, freight, and shipping expenses and bills to ensure accuracy and cost-effectiveness.
• Ensure that B2B outbound shipments adhere to retailer routing guidelines. Review and analyze chargebacks, providing detailed reports and managing disputes with retailers as necessary to resolve discrepancies and recover costs.

What You’ll Bring

Why Join Katie’s

Compensation & Benefits

Salary Range :

Bonus : Annual bonus based on performance

Benefits : Health, dental, vision, 401(k) match, PTO

Katie's is an Equal Opportunity employer. The Company maintains policies and practices that are designed to prevent discrimination or harassment against any qualified applicant or employee to the extent prohibited by federal, state and local laws and regulations. By way of example, discrimination on the basis of race (actual or perceived), ethnicity, color, religion, ancestry, national origin, citizenship, sex, age, marital status, sexual orientation, physical or mental disability, medical condition, genetic information, military or veteran status, gender identity, gender expression, or any other characteristic protected by applicable law is prohibited.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or need an alternative method for applying, you may contact Jobs@katiespizza.com for assistance.

Katie's participates in E-Verify and will provide the federal government with your I-9 Form information to confirm that you are authorized to work in the U.S.

Interested? Contact Jobs@katiespizza.com   with the following information in the subject line :

Operations Manager | YOUR NAME

Be sure to attach your resume, and briefly share why you are interested in this role and joining Katie's.