Support Analyst
Harris Local Government Solutions Inc.Easley, SC, United States14 hours ago
Job type
- Full-time
Job description1+ year(s) of customer service experience in a technical environment or relevant experience Proven problem-solving abilities Proven verbal skills and exceptional written skills Experience in technical documentation Ability to multi-task effectively Work well autonomously
Responsibilities :
- Handle support calls or tickets.
- Installing and updating product line applications, integrated 3rd party applications, and operating system and / or database applications.
- Exercise sound professional judgment in investigating technical problems.
- Collects detailed information to categorize requests to establish a method of resolution.
- Documentation of all customer communication through tickets.
Requirements :
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Support Analyst • Easley, SC, United States
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