Senior Director Business Intelligence

Head Of Business Intelligence

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Job Description

We are looking for an experienced and strategic Head of Business Intelligence to lead our BI function and transform data into actionable insights that support strategic decision-making and operational excellence. This is a high-impact leadership role where you will own the vision, architecture, and execution of our data analytics and BI strategy. You will build and lead a multidisciplinary team of BI Analysts and Data Engineer while working cross-functionally with senior stakeholders across product, finance, marketing, operations, and executive leadership. The ideal candidate is a strategic thinker with a strong technical foundation, capable of leading by example.

Key Responsibilities

• Own and evolve the BI strategy aligned with overall business objectives, driving a data-informed culture across the organization.
• Lead, mentor, and scale a high-performing BI team, analysts and data engineer.
• Collaborate with senior leadership to define key metrics, KPIs, and dashboards to measure business performance.
• Design and oversee the implementation of a robust data architecture and reporting infrastructure to ensure timely, accurate, and scalable insights.
• Partner with IT to ensure data governance, quality, and security best practices are in place.
• Champion the adoption of self-service analytics tools and practices, empowering business users with accessible and trustworthy data.
• Develop and enforce standards for data visualization, reporting, and storytelling across teams.
• Drive continuous improvement in BI processes, tools, and technologies to enhance data capabilities.
• Manage vendor relationships and evaluate new tools or platforms that can enhance the BI ecosystem.
• Translate complex data insights into clear business recommendations and communicate them to executive stakeholders.

Required Qualifications

• Bachelor's or Master's degree in Business, Computer Science, Data Science, Statistics, Engineering, or a related field.
• 8+ years of experience in Business Intelligence, Data Analytics, or related roles, with at least 3+ years in a leadership role with direct team management and cross-functional collaboration

Technical Expertise

• Proficient in Python and Django framework.
• Skilled in HTML, CSS, JavaScript for visualization of UI development.
• Strong experience with virtual environments and *NIX system navigation
• Advanced knowledge of SQL and experience with databases: SQL Server, PostgreSQL, MariaDB, Oracle, Azure
• Familiarity with SSIS and Visual Studio for ETL development
• Strong experience in designing and scaling BI platforms (e.g., Tableau, Power BI, and other visualization tools).
• Proficient in version control systems (e.g. Git).
• Experienced in API integration (REST, SOAP, WSDL) and data modeling from XML/JSON responses.
• Proficient understanding of data warehousing concepts and technologies.
• Proven track record of translating data into business impact, including development of KPIs and operational metrics.
• Excellent communication, stakeholder management, and storytelling skills.
• Experience leading data teams in fast-paced, cross-functional environments.

Preferred Qualifications

• Experience in SaaS or Telecom industry
• Familiarity with data privacy regulations (e.g., GDPR, CCPA) and data governance frameworks.
• MBA or advanced degree in a quantitative or business-related discipline.
• Hands-on experience with AI/ML-based analytics or predictive modeling is a plus.

What We're Looking For

• A leader who thinks outside the box and challenges the status quo
• Is hands-on and leads by doing
• Thrives in a fast-paced, agile environment
• Passionate about data, technology, and driving business impact