Crisis Care Consultant

Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people's lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings.

Job Description

This position is part of a 24 / 7 / 365 high volume, suicide prevention focused call team. Our department has been featured in a Time Magazine article detailing our team's efforts toward suicide prevention. As a part of this team, you'd be responsible for providing brief clinical screenings, risk assessments, safety planning, crisis intervention, and appropriate service linkage for individuals who are experiencing an acute mental health crisis.

Essential Duties & Responsibilities

• Demonstrate high level of clinical knowledge and skill in providing telephonic clinical screenings, risk assessments, means restriction, and crisis intervention to callers.
• Conduct outreach calls to individuals assessed by mobile crisis to promote safety
• Meet the ethical and clinical standards in compliance with all accreditation.
• Attend team meetings, in-service training, supervision, and other quality assurance training.
• Demonstrate high-level customer service skills and professional etiquette.
• Demonstrate knowledge and competency in providing service linkage and referrals for programs, services, and other community resources.
• Promote a departmental culture of cooperation and collaboration with other cross-functional departments, community agencies, hospitals, mental health consumers, and the public at large.
• Assist in administrative tasks as needed.

Knowledge, Skills & Abilities

Qualifications

Education Level

Bachelor's Degree in Behavioral Science, Psychology, Social Work, or related field or Certified Peer Recovery Specialist required.

Experience

One year preferred.

Shift Availability

5pm-1 : 30am with Thursday / Friday Off

5pm-1 : 30am with Sunday / Monday off

8pm-4 : 30am with Sunday / Monday off

8am-4 : 30pm with Thursday / Friday off

Certification / Licensure

N / A

Physical Requirements

Standing – 20%

Sitting – 80%

Squatting – Occasional

Kneeling – Occasional

Bending – Occasional

Driving – Occasional

Lifting – Occasional

Benefits

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.

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