Product Managment Director

Director, Commercial Product Management

The Director, Commercial Product Management is a strategic individual contributor responsible for shaping and executing product strategy, driving market analysis, and leading go-to-market initiatives for the Tax and Accounting CCH brand. This role is pivotal in defining the long-term vision and roadmap for the product portfolio, ensuring alignment with business objectives and customer needs.

With a strong focus on product strategy, you will leverage deep market insights, emerging technologies (including AI), and cross-functional collaboration to deliver innovative solutions that enhance customer satisfaction, accelerate revenue growth, and expand market presence. The Director will also play a key role in mentoring and coaching other product managers, fostering a culture of excellence and continuous improvement.

This position plays a critical role in our transformation journey, helping evolve our SaaS offerings with cutting-edge capabilities and delivering differentiated value to our customers. Your expertise will significantly influence product direction and success.

Essential Duties and Responsibilities

• Manage and drive high-impact product initiatives from concept to launch, ensuring measurable outcomes and customer value.
• Lead the development and execution of comprehensive product strategies that align with business goals, vision, and market opportunities.
• Develop and refine go-to-market strategies for innovative product offerings, incorporating advanced technologies such as AI, agentic workflows, and behavioral data to drive growth.
• Conduct market research and competitive analysis to identify trends, customer needs, and opportunities for product and market expansion.
• Translate customer insights into actionable product strategies and roadmaps that drive adoption, retention, and commercial success.
• Collaborate with pricing, finance, and analytics teams to inform pricing models and monetization strategies using usage data and financial modeling.
• Serve as a strategic advocate for the product both internally and externally, articulating the product vision and value proposition.
• Partner closely with senior leadership to ensure product strategy is aligned with broader organizational priorities and long-term vision.
• Collaborate with cross-functional teams (e.g., Sales, Marketing, Development, Support) to ensure alignment between product strategy and execution.
• Monitor product performance metrics and customer feedback to guide investment decisions and roadmap prioritization.
• Support business planning efforts by contributing to revenue forecasts, margin analysis, and strategic initiatives.
• Influence product roadmap development by working closely with Technical Product Management to ensure alignment with market needs and financial goals.
• Identify and recommend operational efficiencies and growth opportunities based on data-driven insights.
• Serve as a thought leader and subject matter expert in commercial product strategy, representing the product vision to internal stakeholders and external partners.
• Mentor and coach other product managers, providing guidance on best practices, strategic thinking, and career development to build a high-performing product management team.

Education : Bachelor's degree required. MBA strongly preferred.

Experience : 10+ years of product management experience in SaaS, proven success managing go-to-market disciplines (e.g. sales, marketing, product management, development, support) and having P&L accountability in a functionally matrixed organization. Experience working with offshore employees for both product management and outsource.

Other Knowledge, Skills, Abilities or Certifications :