Patient Service Specialist - Medical Front Office

Patient Service Specialist

Baylor Scott & White Institute for Rehabilitation, Murphy, TX

Hours : vary between Monday - Friday 7am - 7pm

Position : Full Time

Compensation : $18 - $25 per hour based on experience

Benefits : Health, Dental, and Vision insurance; Life insurance; Prescription coverage; Paid Time Off (PTO) and Extended Illness Days (EID); A 401(k) retirement plan with company match; Short and Long Term Disability; Personal and Family Medical Leave; PSS Ladder Program

Eligibility and effective dates vary

Responsibilities :

• Coordinates patient appointments, working with Center manager to minimize cancellations and support treatment adherence.
• Registers patient information, ensuring all forms are complete with signatures and accurate information documented in the electronic medical record.
• Verifies patient insurance, obtaining required authorizations before patient visit and explains benefits, financial responsibilities, billing, and outpatient policies.
• Collects towards patient responsibility at each visit.
• Scan and maintain medical documents.
• Reconciles and posts charges daily and other reporting to ensure clean claim processing.
• Responds to all request for information from patients, other department and physicians.
• Maintains office, orders supplies and manages mail.
• Willingness to adjust schedule to center needs.
• Travels to non-home location center or other site for coverage when necessary.

Qualifications :

Equal Opportunity Employer including Disabled / Veterans