Senior Business Systems Analyst - Facilities and Real Estate

35101BR

Position Title :

Senior Business Systems Analyst - Facilities and Real Estate

Department : Publix Technology

Location : Lakeland, FL

Description :

Please note, this is a hybrid position requiring 8 days per month on-site in Lakeland, FL.

Join Publix Technology - Where Innovation Meets Impact

Publix Super Markets, Inc., the largest employee-owned company in the U.S., is powered by a dynamic technology team of 2,100+ associates. We deliver modern, cutting-edge solutions to 1,400+ stores and over 200,000 internal team members across 8 states.

Whether you're passionate about IT security, platform engineering, architecture, software development, or infrastructure, we offer exciting career paths at every level - from internships to technical leadership.

Be part of a Fortune “100 Best Companies to Work For” and help us build more than just great subs - build the future of technology for Publix.

Join the Publix Technology Team as a Senior Business Systems Analyst, where you'll be part of a fast-paced, collaborative group supporting the Facilities and Real Estate department. In this role, you’ll partner with enterprise teams, business stakeholders, and product managers to analyze requirements and write user stories that drive feature development. Your work will focus on delivering solutions that prioritize user experience, accessibility, performance, quality, cross-system dependencies, and scalability. Under general guidance, you will lead the development of project plans, manage timelines and deliverables, monitor performance, and create implementation strategies for highly complex technology solutions.

The ideal candidate will be technically proficient and possess strong analytical, planning, problem-solving, writing, and presentation skills. This includes the ability to communicate effectively with management, peers, technology vendors, and business unit customers.

Job Responsibilities

Facilitate requirements gathering sessions to document business and system requirements with business units, project sponsors, and technology teams

Serve as a product champion by articulating product vision, prioritizing work, maintaining the product backlog, and monitoring deliverables to ensure timely completion

Communicate product and project status to leadership, sponsors, stakeholders, and executive management

Manage relationships with software vendors as needed

Collaborate with other Business Systems Analysts to document business processes, gather requirements, and identify opportunities for improvement

Partner with Architecture, Security, Compliance, and Internal Audit to design secure, compliant, stable, and reliable solutions

Develop detailed implementation plans for complex technology solutions

Perform problem determination and define escalation paths for complex issues

Adhere to product delivery processes, including overseeing system access, protecting data, procuring hardware / software, and engaging vendors

Obtain agreement on purpose, scope, and limitations of proposed technology solutions with vendors, business areas, and other technology teams under minimal guidance

Develop and document business acceptance criteria, perform UAT as required, and validate that acceptance criteria have been met

Serve as a subject matter expert on assigned systems, act as a primary contact for system issues, and resolve highly complex problems under general guidance

Advocate on behalf of business units to ensure solution designs meet user requirements and effectively address business process needs

Lead cross-functional workshops and discovery sessions to align stakeholders on business goals and technical feasibility

Monitor industry trends and emerging technologies to recommend innovative solutions that align with business strategy

Mentor junior analysts and contribute to team knowledge sharing through documentation, training, and best practices

Provide after-hours support during and after application deployment, including researching complex issues, determining root causes, developing workarounds, and coordinating with vendors for resolution

#LI-JB1

Req ID : 35101BR

Facility :

Lak Information Systems Airside - East B048E

State : Florida

Frequency of Pay : Monthly

Minimum Base Pay : 7,985

Additional Information :

Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.

Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email.

Relocation / Household Good Shipment Allowance will NOT be provided.

Address : 3505 Aviation Drive

Potential Annual Pay with Bonus :

103,805 - 155,740

City : Lakeland

Year End Bonus :

As a year-end bonus to associates, Publix issues one month’s extra pay (pro-rated in the first year) each year if associate remains employed through issue date of the bonus check that year. This is calculated as a 13th month of pay in the Potential Annual Pay with Bonus line above.

Maximum Base Pay : 11,980

Required Qualifications :

Bachelor’s degree in computer science, Business, or a related analytical field, or equivalent experience

5+ years of experience as a Business Systems Analyst, including identifying business processes and supporting process improvements

5+ years of experience planning, organizing, and managing all activities associated with delivering solutions in a distributed environment

5+ years of experience analyzing problems and translating them into effective solutions

3+ years of experience utilizing Agile project management and code management tools (e.g., Azure DevOps or Jira)

3+ years of experience translating complex business needs into clear technical requirements and user stories

3 + years of experience working in cross-functional teams with developers, QA, UX designers, and product owners

Must have excellent written and verbal communication skills

Working knowledge of the Software Development Lifecycle (SDLC), with the ability to operate effectively within defined roles and responsibilities

Preferred Qualifications :

Knowledge of infrastructure and systems concepts

Experience performing data analysis by creating and executing queries, interpreting results, and communicating findings to both technical and business audiences

Experience working as a Scrum Master within an Agile Scrum framework and applying it to product development and delivery

Experience with real estate or facilities management systems (e.g., IWMS, lease administration platforms, space planning tools)

Familiarity with cloud platforms such as Azure or AWS

Experience with business intelligence tools (e.g., Power BI, Tableau) for reporting and data visualization

Experience working with SQL Server enterprise database management systems

Zip Code : 33811

Benefits Information :

Employee stock ownership plan that contributes Publix stock to associates each year at no cost

An opportunity to purchase additional shares of our privately-held stock

401(k) retirement savings plan

Group health, dental and vision plans

Paid Time Off

Paid Parental Leave

Short- and long-term disability insurance

Tuition reimbursement

Free hot lunches (buffet-style) at facilities with a cafeteria

Visit our website to see all of our benefits : Benefits - Jobs (publix.com) ()