Case Manager

Description

Case Manager

Goodwill Industries of the Southern Rivers – Albany, GA

Our Mission Department is currently seeking a Case Manager to support and join its Opelika Education and Training Center and will travel on occasion to our Phenix City, AL office to provide services.

Goodwill Industries of the Southern Rivers, Inc.’s Case Manager responsibilities :

Assists trainees in meeting their ISP (Individual Service Plans) goals by monitoring behavior, following a daily training schedule, actions, decision-making skills, communication skills, and completed work assignments

Facilitates daily class sessions on essential characteristics of being a good worker and supports job retention, including (but not limited to) : how to job search, resume writing, interviewing, job retention, career advancement, money management, organization, handling stress, and conflict resolution

Completes intake paperwork before client starts in training

Generates monthly progress report for individual clients

Completes SOAP notes and case notes based on observations of trainees in a classroom and hands-on training environment

Trains workforce development clients on daily responsibilities and hard skills in a variety of industries (retail, food service, customer service, janitorial, warehouse, and administrative)

Provides clients with referrals to community resources outside of the Goodwill services

Communicates with referring caseworker / case manager to collaborate for the best action plan

Maintains knowledge and understands curriculum task outlines

Researches client’s diagnosis to properly plan for work accommodations

Individualizes and varies training for non-traditional clients

Attends resource fairs and events to promote services

Explores technology to create work accommodations or maximize training for people with disabilities

Other duties as assigned by the Education and Training Center Manager

Requirements :

Bachelor’s degree from an accredited college in Counseling, Psychology, Social Work, Education or related field

Minimum 4 years of progressive work-related experience

Ability to think critically, evaluates, and makes decisions without immediate supervision

Be able to support the design, development, and implementation of new instructional programs

Strong communication skills and ability to work with a diverse population

Good driving record and a personal vehicle

Master’s degree in Vocational Rehabilitation, Counseling, Psychology, Social Work, or an Education field; preferred

Previous work experience in workforce development, occupational skills training, case management or related field

Goodwill Industries of the Southern Rivers, Inc. is committed to our mission of Developing People, Changing Lives, and Building Communities. We seek to empower people with skills and opportunities to live fulfilled lives. We achieve our mission and vision through our values of Honesty, Integrity, Respect, Excellence, and Service. At Goodwill Industries of the Southern Rivers, Inc., we strive to hire individuals who live by our values and believe in our mission.

We offer a competitive benefits package including :

Salaried, Full-Time Position

Medical, Dental, and Vision insurance

A generous paid time off (PTO) plan

401k with a company match

We maintain a drug-free workplace and perform pre-employment substance abuse testing. GoodwillSR is an equal opportunity employer.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights () notice from the Department of Labor.