IT Technician

Fiber Materials Inc. | engineered textile products for aerospace and defense

FMI's Rhode Island facility is focused on textile engineering and manufacturing of 2D woven fabrics, 3D woven preforms, braided materials and resin transfer molded composites. We work with the stiffest, strongest, and lightest fiber in the world including carbon, glass, aramid (kevlar) and ceramic.

Our products are being used on ground-breaking space initiatives such as NASA's Mars Sample Return mission, important missile programs, airfoils in commercial and military jet engines, and as lightweight armor for US military ground vehicles.

Your role :   FMI  is seeking an independent and self-motivating  IT Technician  to join our IT department. This position is responsible for maintaining, installing, and configuring desktops, workstations, and thin-clients in a manufacturing environment. This role is fully on-site at our Woonsocket, RI locations.

Job Responsibilities :

• Maintain, install, and configure desktops and workstations
• Image and deploy Windows-based workstations
• Create and maintain equipment inventory database of all workstations
• Ensure ongoing compliance with ITAR and government security standards
• End-user support for production and front-office employees across multiple buildings in a campus environment
• Utilize administrative tools such as Active Directory, Windows Deployment Services, VMWare and various other tools
• Perform application support of Microsoft Office applications and other internal applications and systems
• Work closely with other members of the IT department to handle requests, incidents, and project related tasks
• Responsible for on-going maintenance of company's desktop environment
• Collaborate with existing vendors to support and perform upgrades on company software
• Troubleshoot and resolve both hardware and software issues regarding network connectivity
• Maintain IT tickets and update projects

What we need from you :

What you'll get from us :