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Senior Manager, Solutions Engineering
Senior Manager, Solutions EngineeringCloudflare, Inc. • San Francisco, CA, United States
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Senior Manager, Solutions Engineering

Senior Manager, Solutions Engineering

Cloudflare, Inc. • San Francisco, CA, United States
30+ days ago
Job type
  • Full-time
Job description

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world's largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine's Top Company Cultures list and ranked among the World's Most Innovative Companies by Fast Company.

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us!

You should currently be based out of the following locations : Netherlands (remote), London (hybrid), Lisbon (hybrid), Germany (remote), France (remote)

What You'll Do as Senior Manager, Solutions Engineering - EMEA

As a Senior Manager in the EMEA Solutions Engineering team , you will lead a group of high-performing Specialist Solutions Engineers and Architects, reporting to the Director of Specialist Solution Engineering for EMEA. Your team partners closely with Field SEs, Sales, and Product teams to support complex customer opportunities, deliver technical expertise, and drive successful solution outcomes across a range of technologies.

You'll help your team bring technical depth to pre-sales engagements - supporting discovery, solution design, and demos-while also contributing to internal initiatives that improve how we serve our customers and scale our impact across the region. You'll play a hands-on role in day-to-day team management, coaching, and process improvement, working closely with senior leadership and cross-functional teams to align on priorities and execution.

In this position, you'll help drive collaboration between the Solutions Engineering team and Product teams, ensuring customer feedback is channeled effectively and helping your team advocate for the needs of our EMEA customers. You'll also play a key part in building a healthy, inclusive team culture that emphasizes learning, curiosity, and shared success.

Key Responsibilities :

  • Lead and support a team of Specialist Solutions Engineers focused on high-impact customer engagements.
  • Collaborate with Field SEs to support pre-sales efforts including discovery, architecture, and product demonstrations.
  • Act as a technical coach and mentor, guiding team members in their growth and development.
  • Work closely with Product and Engineering to provide customer feedback, track feature needs, and ensure alignment with product direction.
  • Partner with regional sales leadership to align technical engagement strategy with revenue goals.
  • Help refine and scale internal processes related to knowledge sharing, enablement, and operational efficiency.
  • Support hiring, onboarding, and performance development of team members.

Qualifications :

  • 3+ years of experience in a technical pre-sales leadership role, with at least 8 years in a customer-facing technical role.
  • Strong track record of managing or mentoring SEs or Solutions Architects.
  • Experience working in or with high-growth SaaS or technology companies.
  • Familiarity with pre-sales methodologies such as MEDDICC, Solution Selling, or similar frameworks.
  • Ability to work across functions and influence without authority.
  • Hands-on experience in domains such as cybersecurity, networking, or cloud infrastructure is highly desirable.
  • Excellent communication skills, with the ability to engage both technical and business stakeholders.
  • Bonus Points :

  • Public speaking or industry thought leadership experience.
  • A passion for emerging technologies and driving innovation.
  • Comfort working in a fast-paced, evolving environment where adaptability is key.
  • What Makes Cloudflare Special?

    We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

    Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers at no cost.

    Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

    1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here's the deal - we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

    Sound like something you'd like to be a part of? We'd love to hear from you!

    This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

    Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA / Veterans / Disabled Employer.

    Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

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