We are seeking a skilled AV Technician to join our team to provide technical display and sound support for computers.
AV technician will support global AV / UC systems and lead implementation of solutions including RingCentral. Select and evaluate tools based on technical requirements and infrastructure fit. Provide subject matter expertise and guide adoption of new technologies.
RESPONSIBILTIES
- Lead enterprise A / V and video conferencing projects, ensuring proper documentation and timely updates.
- Troubleshoot video issues and support Zoom, Teams, and Webex adoption.
- Recommend and implement process improvements for design and documentation standards.
- Plan and execute upgrades for video and voice technologies, including hardware / software installations.
- Collaborate with Infrastructure and Project teams for equipment setup and support.
- Provide executive-level support for unified communications.
- Support events, exhibitions, and renovations with A / V and collaboration solutions.
- Deliver Tier 3 support for UC systems and troubleshoot integrations.
- Design and implement end-to-end UC systems; develop and run test plans for performance.
- Communicate technical concepts clearly across all levels and locations.
Required Skills / Qualifications :
Minimum of 5years hands on experience as handling audio-visual implementations and / or videoconference network engineering with Cisco Telepresence infrastructureProficient with Cisco endpoints, Control Hub, RingCentral, Webex, Microsoft Teams, and Zoom.Skilled in infrastructure implementation, project deployment, and system migrations.Experience with AV control systems (AMX, Crestron) and production devices (Ross, Blackbox, Dante, Matrox).Strong understanding of A / V signal types, routing, and cabling.Excellent problem-solving, analytical, and critical thinking abilities.Effective communicator with strong interpersonal and negotiation skills.Proven ability to influence cross-functional teams and drive results.Well-versed in desktop (Windows, Mac), Office 365, SharePoint, OneDrive, server, and network technologies.Experienced in global, team-oriented environments with strong prioritization skills.