Print Service Support Technician

Job Description :

• We are seeking a skilled and customer-focused Support Technician to join our IT team.
• This mid-level role is responsible for providing technical assistance and support to end-users, resolving issues related to print services, and ensuring optimal IT service delivery.
• The ideal candidate will have a strong understanding of IT systems, excellent problem-solving skills, detail-oriented, and a commitment to delivering high-quality customer service and support.
• The role will be supporting the VITA Print Service offering.
• Previous experience and knowledge of printers is a nice-to-have.
• n ideal candidate will have help desk ticket handling experience as well as Print environment Knowledge.