Principal Enterprise Architect - Customer Channels & Corporate Apps

Job Title : Principal Enterprise Architect – Customer Channels & Corporate Applications

Location : Hybrid – Columbus, OH (Onsite Tuesday and Wednesday; Remote Monday, Thursday, and Friday)

Duration : 6 / 16 / 2025 – 6 / 15 / 2026 (Possibility of Extension)

Rate : $75 – $85 / hour (Based on experience)

Contract Type : W-2 only (U.S. Citizens and Green Card holders only; no C2C or sponsorship)

Position Overview

We are seeking a highly experienced Principal Enterprise Architect with expertise in customer channels and corporate application architecture to support enterprise-wide transformation initiatives at a utilities client. This role focuses on guiding the design and integration of customer-facing and corporate systems, including HR, marketing, supply chain, sales, and service platforms.

The selected candidate will report to the Head of Architecture and work across Application Development, Infrastructure, Security, Data & Analytics, and PMO teams. A skills assessment will be required as part of the evaluation process.

Key Responsibilities

• Provide architectural leadership across customer channel and corporate systems, including commerce, CRM, HR, marketing, and supply chain applications
• Develop and maintain enterprise architecture blueprints, transformation roadmaps, and reference models aligned to business objectives
• Lead solution design reviews and architecture governance processes, ensuring standards, scalability, and security
• Collaborate closely with business stakeholders to align application strategy with enterprise objectives and technology standards
• Drive integration strategies and API-first design approaches across platforms such as Salesforce, SAP, and ServiceNow
• Facilitate architecture planning across core capability areas including customer experience, composable architecture, and intelligent automation
• Mentor and support junior architects across teams, and contribute to knowledge-sharing initiatives
• Guide adoption of best practices in DevSecOps, runtime environments, and secure application development

Required Qualifications

Salesforce, SAP, ServiceNow

Agile Development, AI / ML, Integration, DevSecOps, HR, Customer Service, Marketing, Supply Chain, Runtime Environments, and Security

Skills and Competencies

Organizing and Setting Priorities

Education & Certifications