Talent.com
Compliance Analyst
Compliance AnalystReserv • Colorado Springs, CO, US
Compliance Analyst

Compliance Analyst

Reserv • Colorado Springs, CO, US
3 days ago
Job type
  • Full-time
Job description

Compliance Analyst

Reserv is an insurtech creating and incubating cutting-edge AI and automation technology to bring efficiency and simplicity to claims. Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022. We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike.

We have ambitious (but attainable!) goals and need adjusters who can work in an evolving environment. If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.

About the Role

The Risk and Compliance Analyst at Reserv will play a critical role in ensuring our company's adherence to regulatory requirements, industry best practices, and ethical standards. They will be responsible for developing and implementing comprehensive compliance programs and initiatives to mitigate risks and safeguard our operations.

Who You Are

  • Highly motivated and growth-oriented. You're excited by the prospect of building a tech-driven claims org.
  • Passionate Risk & Compliance professional who cares about the customer and their experience.
  • Empathetic. You exercise empathy and patience towards everyone you interact with.
  • Sense of urgency - at all times. That does not mean working at all hours.
  • Creative. You challenge existing assumptions and find ways of leveraging technology to reimagine the R&C process.
  • Curious. You want to know the whole story so you can make the right decisions early and be decisive when it counts.
  • Anti-status quo. You don't just wish things were done differently, you action on it.
  • Communicative. (we'd love to know what this means to you)
  • And did we mention, a sense of humor. Claims are hard enough as it is.

What We Need

We need you to do all the things typical to the role :

Regulatory Compliance & Guidance

  • Research, review, and interpret state and federal insurance laws, rules, and regulations applicable to insurance claims and TPA operations across all lines of business.
  • Translate complex regulatory requirements into clear, actionable guidance for adjusters and operational teams.
  • Develop, update, and communicate compliance policies, procedures, and adjuster support materials to ensure consistent adherence to evolving regulations.
  • Monitor regulatory updates and industry trends; document and communicate relevant changes to business stakeholders and leadership.
  • Create, maintain, and deliver compliance training materials and sessions to improve regulatory understanding and adherence across claims operations.

    • Compliance Program Management

  • Manage Department of Insurance (DOI) complaints from intake through resolution, ensuring timely, accurate, and compliant responses.
  • Facilitate responses to audits, data calls, market conduct exams, and other state or federal regulatory requests.
  • Conduct periodic reviews of compliance-related processes, documentation, and controls to identify potential risks or improvement opportunities.
  • Collaborate with claims operations, engineering, and other teams to integrate compliance requirements into workflows, systems, and automation initiatives.
  • Draft, review, and update compliance policies, procedures, and training materials to enhance program effectiveness and regulatory alignment.

    • Data Analysis & Reporting

  • Analyze compliance and claims data to identify trends, emerging risks, and opportunities for process improvement.
  • Track and maintain compliance metrics, including complaints, regulatory requests, training completion, and audit findings.
  • Develop reports and dashboards that summarize compliance performance metrics, regulatory responses, and key risk indicators.
  • Collaborate with analytics and / or operations teams to ensure data accuracy and support data-driven decision-making within the compliance function.

    • Risk & Control Oversight

  • Support risk and control documentation, development, and testing related to claims compliance and operations.
  • Assist in monitoring control effectiveness and recommend improvements based on audit results, self-assessments, regulatory environment, or emerging risks.
  • Align and strengthen controls for claims processes, ensuring regulatory compliance and operational consistency.

    • Ownership & Execution

  • Take initiative to deeply understand assigned compliance programs, identify process gaps, and independently initiate and drive improvement efforts without waiting for direction.
  • Proactively manage multiple compliance activities, projects, and deadlines, balancing priorities in a fast-paced environment.
  • Demonstrate critical thinking and problem-solving by analyzing challenges, proposing practical solutions, and executing effectively with available resources.
  • Ensure exceptional accuracy in all work by carefully reviewing and validating analyses, documents, guidance, and communications before sharing with operations teams or regulators, performing self-quality checks to prevent errors and maintain regulatory integrity.
  • Act as a key compliance liaison to claims teams and leadership, ensuring clear communication, accountability, and alignment across stakeholders.
  • Embrace adaptability by taking ownership of new compliance initiatives, learning new areas quickly, and contributing beyond core responsibilities as needed.
  • Navigate obstacles with creativity and resourcefulness to ensure timely, effective completion of compliance goals.

    • Cross-Functional Collaboration

  • Provide support to the licensing team in the areas of corporate and adjuster licensing as needed, and collaborate with the internal quality team to ensure compliance standards are maintained across operations.
  • Represent the Compliance function in enterprise initiatives, projects, and forums to promote consistency, transparency, and best practices.
  • Partner with internal stakeholders to align compliance efforts with broader risk management and operational objectives.

    • Requirements

  • Bachelor's degree in Business, Legal Studies, Risk Management, or related field (lack of one should not stop you from applying if you possess all the other qualifications).
  • 2+ years of compliance experience in the insurance industry.
  • Strong knowledge of insurance claims regulations, compliance frameworks, and industry best practices.
  • 5+ years of claims handling experience, preferably in multiple lines of business such as physical damage, bodily injury, general or professional liability, property and / or commercial.
  • Strong drafting and procedure-writing skills, with the ability to create clear, concise, and comprehensive policies, procedures, and / or training materials.
  • Excellent analytical and problem-solving skills with the ability to analyze regulatory changes and their impact on the business.
  • Experience working collaboratively with cross-functional teams and technology departments to develop and implement automated compliance solutions.
  • Strong technical skills in systems such as Excel or Google Sheets, with the proven ability to learn and adapt to new systems quickly.
  • Strong written and verbal communication skills with the ability to convey regulatory concepts clearly to non-compliance audiences and executive leadership.
  • Exceptional communication and interpersonal skills with the ability to effectively communicate complex compliance matters to employees at all levels of the organization.
  • Detail-oriented with strong organizational skills and the ability to prioritize and manage multiple tasks and deadlines while maintaining exceptional quality outputs.
  • Self-starting with the ability to take ownership of programs without being provided specific tasks and instructions.
  • Professional certifications such as Certified Compliance and Ethics Professional (CCEP) or Certified Regulatory Compliance Manager (CRCM) are a plus.

    • Benefits

  • Generous health-insurance package with nationwide coverage, vision, & dental
  • 401(k) retirement plan with employer matching
  • Competitive PTO policy we want our employees fresh, healthy, happy, and energized!
  • Generous family leave policy
  • Work from anywhere to facilitate your work life balance
  • Apple laptop, large second monitor, and other quality-of-life equipment you may want. Technology is something that should make your life easier, not harder!

    • Additionally, we will

  • Listen to your feedback to enhance and improve upon the long-standing challenges of an adjuster and the claims role
  • Work toward reducing and
    • Create a job alert for this search

    Compliance Analyst • Colorado Springs, CO, US

    Related jobs
    Director, SOX Compliance

    Director, SOX Compliance

    Omada Health • Colorado Springs, CO, US
    Full-time
    Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time.Job overview : The Director of Sox Compliance will play a critical role in safeguarding Omada's finan...Show more
    Last updated: 3 days ago • Promoted
    Financial Solutions Coach for Direct Distribution (COLORADO SPRINGS)

    Financial Solutions Coach for Direct Distribution (COLORADO SPRINGS)

    USAA • Stratmoor Hills, CO, US
    Permanent
    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the 1 choice for the...Show more
    Last updated: 1 day ago • Promoted
    Behavior Specialist - Colorado Springs, CO

    Behavior Specialist - Colorado Springs, CO

    Center for Social Dynamics • Manitou Springs, CO, United States
    Part-time
    Many companies say they offer growth.At CSD, we show you how to earn it-step by step.Apply today and start your journey with a clear path to career advancement. We are currently seeking a Behavior S...Show more
    Last updated: 2 days ago • Promoted
    Security Compliance Analyst (Secret Clearance)

    Security Compliance Analyst (Secret Clearance)

    Dev Technology • Colorado Springs, CO, US
    Full-time
    Security Compliance Analyst, #980.Candidates with dual citizenship cannot be considered per government requirements.Dev Technology is seeking a Security Compliance Analyst to support a federal clie...Show more
    Last updated: 30+ days ago • Promoted
    Cyber Threat Emulation Analyst

    Cyber Threat Emulation Analyst

    LAUNCHTECH • Colorado Springs, CO, US
    Full-time
    Colorado Springs, CO – Schriever Space Force Base.Huntsville, AL – Redstone Arsenal (On-site).Active Secret Clearance (or higher). Mid-Level Cyber Threat Emulation Analyst.In this role, ...Show more
    Last updated: 5 days ago • Promoted
    Cyber Threat Emulation Analyst

    Cyber Threat Emulation Analyst

    LaunchTech • Colorado Springs, CO, US
    Full-time
    Quick Apply
    Colorado Springs, CO – Schriever Space Force Base or Huntsville, AL – Redstone Arsenal (On-site) Clearance Required : Active Secret Clearance (or higher) Travel Required : Up to 10% Launc...Show more
    Last updated: 6 days ago
    Remote Brand Feedback Contributor (Hiring Immediately)

    Remote Brand Feedback Contributor (Hiring Immediately)

    Earn Haus • The Pinery, Colorado, US
    Remote
    Full-time +1
    We are urgently looking for people interested in taking online surveys for Fortune 500 brands.If you are a self-starter, looking for flexible hours throughout the week, this may be for you! Earn up...Show more
    Last updated: 30+ days ago • Promoted
    Claim Specialist - Property Field Inspection

    Claim Specialist - Property Field Inspection

    State Farm • Castle Rock, CO, United States
    Full-time
    Being good neighbors - helping people, investing in our communities, and making the world a better place - is who we are at State Farm. It is at the core of how we operate and the reason for our suc...Show more
    Last updated: 30+ days ago • Promoted
    Solutions Management Consultant Life Company Direct Distribution Team - Opportunity to empower the military community with financial security (COLORADO SPRINGS)

    Solutions Management Consultant Life Company Direct Distribution Team - Opportunity to empower the military community with financial security (COLORADO SPRINGS)

    USAA • Stratmoor Hills, CO, US
    Permanent
    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the 1 choice for the...Show more
    Last updated: 1 day ago • Promoted
    Inside Property Adjuster - CAT Team - Work with the military community (COLORADO SPRINGS)

    Inside Property Adjuster - CAT Team - Work with the military community (COLORADO SPRINGS)

    USAA • Stratmoor Hills, CO, US
    Full-time
    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the 1 choice for the...Show more
    Last updated: 1 day ago • Promoted
    Systems Analyst (Top Secret Clearance)

    Systems Analyst (Top Secret Clearance)

    MKS2 Technologies • Colorado Springs, CO, US
    Full-time
    MKS2 Technologies, LLC, an award-winning high growth small business, creates innovative and customer-centric technology solutions in the areas of Cyber Security, Instructional Design and Training, ...Show more
    Last updated: 30+ days ago • Promoted
    Property Adjuster Specialist - Desk - Includes paid overtime for extra compensation (COLORADO SPRINGS)

    Property Adjuster Specialist - Desk - Includes paid overtime for extra compensation (COLORADO SPRINGS)

    USAA • Stratmoor Hills, CO, US
    Full-time
    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the 1 choice for the...Show more
    Last updated: 1 day ago • Promoted
    Inside Property Adjuster - CAT Team (COLORADO SPRINGS)

    Inside Property Adjuster - CAT Team (COLORADO SPRINGS)

    USAA • Stratmoor Hills, CO, US
    Full-time
    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the 1 choice for the...Show more
    Last updated: 1 day ago • Promoted
    Compliance Risk Manager Senior

    Compliance Risk Manager Senior

    USAA • Colorado Springs, CO, US
    Full-time
    At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military...Show more
    Last updated: 19 hours ago • Promoted • New!
    Flexible $ : Earn At Least $1705 For Your First 123 Trips, Guaranteed.

    Flexible $ : Earn At Least $1705 For Your First 123 Trips, Guaranteed.

    Uber • Peyton, CO, US
    Full-time +1
    Earn at least $1705 driving with Uber when you complete your first 123 trips in 30 days.Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, pa...Show more
    Last updated: 2 days ago • Promoted
    Desk-Based Property Claims Analyst (COLORADO SPRINGS)

    Desk-Based Property Claims Analyst (COLORADO SPRINGS)

    USAA • Stratmoor Hills, CO, US
    Full-time
    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the 1 choice for the...Show more
    Last updated: 1 day ago • Promoted
    Cyber Threat Emulation Analyst

    Cyber Threat Emulation Analyst

    KIHOMAC • Colorado Springs, CO, US
    Full-time
    Perform Defensive Cyber Operations (DCO) / Cyber Security Service Provider (CSSP) duties outlined in Evaluator Scoring Metrics (ESM). Perform cybersecurity duties on customer networks (proactively and...Show more
    Last updated: 30+ days ago • Promoted
    Solutions Management Consultant Life Company Direct Distribution Team (COLORADO SPRINGS)

    Solutions Management Consultant Life Company Direct Distribution Team (COLORADO SPRINGS)

    USAA • Stratmoor Hills, CO, US
    Permanent
    Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the 1 choice for the...Show more
    Last updated: 1 day ago • Promoted