Job Description
Job Description
Description : Essential Functions
- Provide assistance at our larger sites and / or fill-in during site manager absences.
 - All duties related to processing tenant applications :
 - Annually re-certify tenants as well as reinforcing lease, addendums, house rules, etc.
 - Review and prepare for audits
 - Assign tasks, review and approve time cards for the key holders
 - Collect rents and maintain tenant and unit files in accordance with regulations and in a timely manner
 - Perform move-in inspections with tenants
 - Review lease and house rules and with the new tenants and instruct on the use of appliances, etc.
 - Perform move-out inspections with Portfolio Manager and / or Maintenance Manager
 - Arrange for re-keying of front door locks
 - Process security deposit refunds in a timely manner
 - Process repairs quickly to ensure the unit can be re-rented as soon as possible
 - Assist with periodic inspections
 - Process accounts payable on a weekly basis
 - Attend training classes and seminars to stay current with appropriate property required certification
 - Prepare various weekly and monthly reports as required
 - Work within the approved operating budget
 - Process work orders by notifying maintenance staff or an outside provider of needed repairs
 - Track preventive maintenance and process purchase requests and approval forms
 - Check community areas and shared spaces for cleanliness and safety on a daily basis
 - Maintain control of keys for apartments and common areas and assist tenants with lockouts
 - Assist tenants in organizing regular cultural and national celebrations
 - Maintain the community room calendar, if applicable
 - Help to coordinate, through department collaboration, self-sufficiency tenant programs and activities
 - Be prepared for emergencies with mapping of gas shutoff valves, water, escape routes, etc.
 
Requirements :
Skill & Knowledge Requirements
General computer literacyProficiency in Microsoft Office, especially in Word and ExcelStrong verbal and written communication skillsAbility to work with people of all cultures and economic statusBilingual (English / Spanish) may be required and is always highly preferredAbility to provide professional and courteous customer serviceWorks collaboratively in a team environmentAbility to prioritize, multitask and meet deadlines autonomouslyExperience Requirements
Experience working in an office environment and using office equipmentExperience in affordable housing property management highly desiredProven ability and experience maintaining confidentiality with proprietary company information and personal client information.License / Certification Requirements
Valid CA driver’s license, proof of auto insurance and access to a reliable vehicle.Physical Requirements
Light lifting (up to 20 pounds), walking, bending and squatting for short periods of time.Ability to travel to different site when coverage is needed.