Settlement Coordinator Assistant (, Lafayette, New Orleans or Lake Charles)

Grow with us! We are featured in Inc. Magazine's prestigious 2023 Inc. 5,000 Fastest-Growing Private Companies List and are the 25th fastest-growing private company in the entire state of Louisiana!

Do you find satisfaction in helping people and making a difference in their lives and the lives of their communities? Laborde Earles is committed to providing quality representation to our clients and being fully attentive to their needs, which starts by providing the same favorable environment for our team members. Join us in standing up for our clients, with our community, by our work, and beside each other!

The Opportunity

Expanding Personal Injury Law Firm seeks a Settlement Coordinator Assistant to join our Marksville, Lafayette, New Orleans or Lake Charles office.

We are looking to hire a detail-driven professional to support our Strategic Operations Team Lead, paralegals and attorneys by maintaining accurate, well-organized electronic case files throughout the litigation process and ensuring our clients receive timely and precise disbursals at the conclusion of their case.

This role is ideal for someone who is highly organized, team-oriented and an effective communicator - both with internal legal teams and external vendors. Strong communication and computer skills are essential.

The ideal candidate is passionate about professionalism, confidentiality, integrity and is aligned with our firm’s Core Values. We are seeking a cheerful, enthusiastic multi-tasker who thrives in a fast-paced environment and takes pride in helping others.

Objective

Ensure every settled matter is complete, accurate and fully documented prior to disbursement.

Desired Outcomes

Accountable to verify all lien activity, balance verifications, and settlement documentations are finalized and properly saved before the case is prepped for disbursal.

Lien Verification Oversight

Confirm that all liens (Medicare, Medicaid, provider, etc.) have been requested early in the process.

Ensure final lien statements have been received and saved in the file before disbursement.

Balance Verification Review

Verify that all balance verifications have been completed by the assigned case handler.

Ensure proof of reductions or correspondence documenting lien resolution are saved to the file.

Document and File Audit

Confirm all required settlement and disbursal documents are uploaded prior to prepping for disbursal (releases / dismissals).

Review checklist or case tasks to ensure all required steps are completed and marked as completed.

Readiness Certification

Mark the file as “Ready for Disbursement” once all verification and documentation items are complete.

Notify the appropriate settlement coordinator that the file has passed readiness review and can move forward with prepping disbursal.

Accountable to ensure each file remains up to date through close coordination with the assigned case team and the designated paralegal.

Monitor case files regularly to verify all documents and lien updates are current.

Communicate with case handlers to obtain missing information or required documentation.

Collaborate with the designated paralegal to ensure all materials needed for client disbursements are complete and properly filed.

Track outstanding tasks, lien verifications, balance updates, and settlement documents to maintain full file readiness.

Ensure that all settlement documents uploaded are accurate, properly labeled, and saved in the correct folder.

Escalate any delays, missing items, or potential file issues to the case team or supervisor as needed.

Skills / Abilities

Excellent verbal and written communication skills

Attention to detail and accuracy

Maintain confidentiality and discretion regarding firm matters and client information

Problem analysis and problem-solving

High level of initiative and proactive nature

Proficient in Microsoft Office Suite and ability to learn other technologies as needed

Willingness to perform any / all tasks as assigned by supervisor and / or firm leadership in support of the firm’s growth and success

Education and Experience

High school diploma or equivalent

Proficient in data entry and management

Experience working in client-facing legal role preferred

Strong computer and keyboarding experience

Physical Requirements

Prolonged periods sitting at a desk and working on a computer

Must be able to lift up to 15 pounds at times

The Perks of Being Part of Our Laborde Earles Community

Optional companywide events allowing you to play as hard as you work, such as Crawfish Boils, Christmas parties, Retreats, and more!

Work-life balance is encouraged as we consider 36.5 hours your full-time requirement and we rarely exceed a 40-hour workweek. We prefer you work to live, not live to work.

We celebrate life's little (& big) moments with you from birthdays & work anniversaries to marriages and births, as well as, support you when the going gets tough from procedures / hospitalizations to loss of a loved one.

Collaboration and team member rapport is cheered and emboldened.

We offer many competitive benefits upon eligibility waiting periods :

Company-paid Short-term disability & Life / AD&D;

Health, vision, dental, long-term disability, critical illness, and additional life insurance policies upon eligibility waiting periods;

401(k) upon eligibility waiting periods;

PTO, paid holidays (10), and paid maternity leave;

Health Savings Account (HSA), Flexible Spending Accounts (FSA), including dependent care;

Employee Assistance Program (EAP).

Who We Are

We are a team and community-oriented personal injury law firm dedicated to winning for our clients who have had their lives turned upside down from injuries through no fault of their own. With multiple offices across Louisiana, we focus on ensuring people get maximum monetary compensation for various types of personal injuries or loss of a loved one from incidents like car wrecks, truck accidents, offshore, and workplace injuries. Our founders joined forces to build the premier law firm in Louisiana. With over 250 years of combined experience, our attorneys have earned a powerful reputation and have been nationally recognized as top trial lawyers. As a dedicated and high-performing team, we pride ourselves in our core values : All In, Work Hard, Play Hard, Honorable, Cutting Edge, Community, and Winners, Not Whiners. With all the proper tools in place, our mission is to stand up for our clients, stand with our community, stand by our work, and stand beside each other. You may begin your journey with Laborde Earles for many different reasons, but you stay for the team.

Our Core Values

All In :  Being fully committed to a task or endeavor. Giving 110% for the team and our common goals.

Work Hard, Play Hard :   Emphasizing work life balance. Putting in the hard work for the clients that depend on us as well as turning work-mode off sometimes to add fun, laughter, and relaxation into our routines.

Honorable :   Making moral and just decisions, having an ownership mentality, being reputable and respectable through your work product, client and teammate interactions, and personal and family life.

Cutting Edge :   Having the most advanced or newest version of a product or service, ensuring that we are functioning at our highest capacity as a firm, both effective and efficient.

Community : Being a pillar for the surrounding area and the people within by rallying for and supporting them through giving back and volunteering. Supporting the constant growth and improvement of ourselves and each other.

Winners, Not Whiners :   Being a team-player even when the going gets tough to support the goals of our team and the firm, maintaining a positive outlook through the day-to-day challenges and setbacks, celebrating the wins and successes, being willing to step in and help for the sake of the common goals we strive to achieve.