Supply Chain & Operations – ServiceNow Procurement Consulting – Manager
Location : Akron, Atlanta, Boston, Charlotte, Chicago, Cleveland, Cincinnati, Dallas, Denver, Detroit, Houston, Hoboken, Irvine, Los Angeles, McLean, Miami, Nashville, New York, Philadelphia, Portland, Phoenix, Pittsburgh, San Diego, San Francisco, San Jose, Seattle, St. Louis.
We are seeking a manager with deep expertise in end‑to‑end Procurement and ServiceNow Source‑to‑Pay (S2P) capabilities. As a ServiceNow Procurement Consulting Manager, you will play a pivotal role in designing, implementing and optimizing procurement solutions for our clients. You will lead a team of consultants to deliver innovative solutions that enhance procurement processes and drive efficiency through orchestration solutions enabled by ServiceNow.
Your Key Responsibilities
- Lead the business process design of orchestration solutions enabled by ServiceNow.
- Collaborate with ServiceNow technology consultants to ensure alignment between business processes and technical solutions.
- Analyze client procurement needs and develop strategic designs that enhance efficiency and effectiveness.
- Design and implement AI‑driven procurement solutions to optimize decision‑making and process automation.
- Conduct workshops and training sessions to promote best practices in procurement and orchestration.
- Foster strong relationships with client stakeholders to ensure successful project delivery and client satisfaction.
- Provide thought leadership on procurement process optimization and orchestration strategies.
- Support business development initiatives by identifying opportunities for new solutions and enhancements.
- Ensure compliance with procurement policies and industry regulations throughout the design process.
- Mentor and guide team members in best practices for process design and implementation.
Skills and Attributes for Success
Holistic thinking across people, process, data, and technology to design next‑generation solutions.Analytical mindset with a focus on process improvement and problem‑solving.Ability to manage multiple projects and priorities effectively.Deep understanding of ServiceNow’s S2P capabilities and procurement best practices.Strong communication and storytelling skills with the ability to tailor technical insights for business audiences.Client‑facing experience in shaping or selling transformation programs.Entrepreneurial mindset with the ability to thrive in ambiguous, fast‑moving client environments.Strong leadership and team collaboration skills.Excellent communication and stakeholder management abilities.Qualifications
Bachelor’s degree in Supply Chain, Information Technology, or a related field.5–8 years of experience in business process design, procurement consulting, or ServiceNow S2P.Strong understanding of procurement processes and best practices.Proven experience with ServiceNow and its procurement solutions.Demonstrated experience in shaping and defining solutions for operational efficiency or digital enablement.Preferred Experience
Previous leadership role within a consulting environment.Experience with Agile methodologies and project management frameworks.Experience with other leading procurement technology (Ariba, Coupa, etc.) and AI solutions.Consulting experience or involvement in multi‑disciplinary transformation projects.Experience in change management and process optimization.What We Offer
Comprehensive compensation and benefits package with performance‑based rewards and recognition. Base salary range for U.S. locations : $128,400 – $235,300 (greater ranges for New York City, Washington State, and California). Total Rewards include medical, dental, pension, 401(k), and paid time off.Hybrid model : most external client‑serving roles work in‑person 40–60% of the time during engagements.Flexible vacation policy – you choose the amount of time based on personal circumstances. Additional time off for EY Paid Holidays, seasonal breaks, personal / family care, and other leaves of absence.EY accepts applications on an ongoing basis. If you are ready to shape your future with confidence, apply today.
EY is an equal opportunity employer. We provide reasonable accommodation to qualified individuals with disabilities, including veterans with disabilities. If you have a disability and need assistance applying online or requesting accommodation, call 1‑800‑EY‑HELP3 (Option 2 for candidate inquiries, Option 1 for candidate queries, then Option 2 for candidate inquiries) or email ssc.customersupport@ey.com.
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