Main Responsibilities of a Closing Manager
- Responsible for every aspect of quality control and customer service
- Problem solving skills and a team leader directing staff while leading by example
- Ensuring all orders are made properly and out the door / promise times are being met
- Taking deferred orders
- Training staff on closing procedures
- MUST HAVE 2 YEARS PIZZA / KITCHEN EXPERIENCE
- Opportunity For Advancement as we are opening new locations!
Closing Manager Job Description
We are looking for an experienced and skilled closing manager with good people and problem solving skills, who will run a closing shift effectively and with attention to detail.
Our Closing manager candidates are required to be in constant contact with the staff and customers. They need to be able to ensure their staff provides the highest quality customer services and monitor the overall financial performance of the store.
The responsibilities of a successful closing manager consist of ensuring timely and quality customer service ensuring our awesome pizza and menu items are being made correctly. You will be responsible for cashing out drivers, closing the store down properly and ensuring the nightly cleaning list is handled. Other duties include inventory and maintaining a positive working environment while in charge
Responsibilities of a Closing Manager
Ensuring employees are staying busy and pickup orders are being made correctly and in a timely fashionEnsuring all deliveries are accurate and on leaving the store in a timely mannerCustomer Service, making sure all customers are 100% satisfiedMaintaining proper labor percentagesDealing with customer complaints and queriesOverseeing the nightly cleaning of the storeMaximizing profitability and productivityMotivating staff to upsell items when taking ordersResponsible for closing out drivers shiftsDoing the nightly depositClosing Manager Job Requirements
Commercial awarenessConfidenceResourcefulnessOrganizational skillsTeamworking skillsVerbal communication skillsEnthusiasmProblem-solving skillsShowing initiativeSetting a good exampleWork schedule
Weekend availabilityNight shiftSupplemental pay
OtherBenefits
Flexible schedulePaid training