Receptionist

Receptionist

As a receptionist, you will serve as the first point of contact for patients, both on the phone and in person. You will handle multi-line phone systems, transferring calls to appropriate parties, and manage an average of 40 incoming calls daily. Additionally, you will make outbound calls to schedule follow-up appointments and utilize EPIC for appointment scheduling. Your daily tasks will include using Outlook and Word, as well as assisting with routine clerical duties such as scanning and filing.

Responsibilities

• Serve as the first point of contact for patients in person and over the phone.
• Handle and transfer calls using a multi-line phone system.
• Manage an average of 40 incoming calls per day.
• Make outbound calls to schedule follow-up appointments.
• Schedule appointments using the EPIC system.
• Utilize Microsoft Outlook and Word for daily tasks.
• Assist with routine clerical duties, including scanning and filing.

Essential Skills

Additional Skills & Qualifications

Work Environment

The work environment is situated at the front receptionist office within a kidney specialist's office, behind a glass partition. You will be working alongside another receptionist as part of a team that rotates between locations. The work schedule is Monday through Friday, with hours from 8 AM to 5 PM. This role offers a great opportunity for career advancement and the potential to transition from retail or food service into an office setting, with training provided for individuals with little to no office experience.

Job Type & Location

This is a contract to hire position based out of Salem, OR.

Pay and Benefits

The pay range for this position is $16.00 - $16.50 / hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following : medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off / Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Salem, OR.