Location : Memphis, TN / Hybrid
Duration : Months with possible contract to hire / with possible extension
Description : Job Summary :
Job Summary :
The Tax Reporting department is currently hiring for Tax Reporting Associate to fill in for an open position.
The tax reporting associate will process IRS W certification forms, discuss IRS Forms -B, DIV, INT, MISC, OID, -R, and -S.
Various vendor reports to be assigned as needed.
Job Duties
Process IRS Forms W-BEN and W-BEN-E.
Field incoming calls regarding various tax questions including IRS tax forms and tax reporting concepts
Perform various duties as assigned
Must Haves - Hard Skills
At least years of recent data entry and document management experience
Ability to work in a fast paced environment
Ability to review various organizational documents for clarity
Customer service focused phone skills
Basic Excel skills; must know how to do basic functions such as creating and updating a spreadsheet, entering data, adding / removing columns and rows, etc.
Customer service focused phone skills
Must Haves - Soft Skills
Highly Organized
Clear and professional written and verbal communication skills
Ability to meet deadlines
Very professional
Team player
Education :
HS Diploma or equivalent
Required
Federal tax
Customer service
Excel
Microsoft word
General office
Additional
Documentation
Tax payments
Customer Service Oriented
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