Healthcare Customer Support RepresentativeHornet Staffing, Inc, a GEE Group company • Irving, Texas, United States
No longer accepting applications
Healthcare Customer Support Representative
Hornet Staffing, Inc, a GEE Group company • Irving, Texas, United States
5 days ago
Job type
- Full-time
Job descriptionThe Member Services Specialist serves as a frontline ambassador for the health plan, delivering high-quality, resolution-focused support to members, providers, and brokers across multiple lines of business. As the initial point of contact, this role extends beyond basic call handling—Specialists are trained to navigate the foundational pillars of our healthcare offerings, including the Health Exchange, US Family Health Plan, and NCHD, with a strong emphasis on first-call resolution. Specialists develop working knowledge of benefit structures, assist callers with portal navigation and access, and begin interpreting claims activity to support both member and provider inquiries. This position blends customer service excellence with technical skill-building, offering exposure to internal systems, regulatory protocols, and cross-functional workflows. Specialists are expected to gain proficiency in core platforms used for eligibility verification, claims review, and member account management (e.g., HSP, HPS, HealthTrio). All interactions must be documented with a clear and concise recap of the call's purpose
Create a job alert for this search
Customer Support Representative • Irving, Texas, United States
Related jobs
Join us as a Technical Customer Service Representative – Onsite in Irving, TX.Conduct QA for home inspections : review photos, validate property details, guide users through self-inspections.Trouble...Show more
Deliver from the comfort of your own vehicle!.As a seasonal support driver (SSD), you’ll deliver packages to communities and businesses from your personal vehicle.
This is a friendly, physically act...Show more
Work from home with TurboTax Product Expert.Get a $405 Certification bonus³.Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴.Earn an ...Show more
AlliedTravelNetwork is working with Core Medical Group to find a qualified Physical Therapist (PT) in Midlothian, Texas, 76065!.
Client in TX seeking Physical Therapist : Outpatient / Clinic.We are loo...Show more
This Jobot Consulting Job is hosted by : Christian Aviles.Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume.
Our client is one of the largest security integr...Show more
Join us as a Technical Customer Service Representative – Onsite in Irving, TX ️ What You’ll Do Conduct QA for home inspections : review photos, validate property details, guide users through self-in...Show more
Globe Life Family Heritage Division Sales Professional.Looking to make an impact in a thriving work environment? If you’re a highly motivated self-starter, then come join Globe Life Family Heritage...Show more
NEW : RAM requirement REDUCED to just 8GB! Easier to qualify!.If you have worked in customer services and looking for flexible and varied work, consider a new financial services program on the Arise...Show more
Customer Support Representative-II.W2 Duration : 07 / 21 / 2025 - 09 / 30 / 2025 Location : 100% Remote.You're excited about this opportunity because you will.
Proactively reach out to dashers to set clear de...Show more
The Member Services Specialist serves as a frontline ambassador for the health plan, delivering high-quality, resolution-focused support to members, providers, and brokers across multiple lines of ...Show more
Monday-Friday; with alternating weekends.In this highly technical, fast-paced, and challenging position, you will collaborate with multidisciplinary team members to provide the very best care for o...Show more
When you're the best, we're the best.We instill an environment where employees feel engaged, satisfied and able to contribute their unique skills and talents.
We provide extensive opportunities for ...Show more
Customer Service Representative (Remote Position).Part-Time : $15–$18 per hour.Full-Time : $17–$22 per hour.We are seeking a friendly, patient, and professional Remote Customer Service Re...Show more
Global Furniture Group is a leading North American manufacturer of furniture solutions, offering a broad range of high-quality, value-driven products for the workplace, education, healthcare, and h...Show more
A company is looking for a Member Experience Team Member Tier 1.Key Responsibilities Serve as the first point of contact via multiple channels, providing professional support Investigate and res...Show more
AlliedTravelCareers is working with Delta Healthcare Providers to find a qualified Physical Therapist (PT) in Midlothian, Texas, 76065!.
Setting : Outpatient, Orthopedics .Compensation : $1,786 - $2...Show more
Client in TX seeking Physical Therapist : Outpatient / Clinic.We are looking for a healthcare professional who is ready to provide exceptional patient care in this contract / travel role.Contract / travel...Show more
ResCare Community Living - Direct Support Professional.Thank you for reviewing our Direct Support Professional position at ResCare Community Living.
As a DSP, you play a crucial role in helping us p...Show more
Technical Support Representative
CornerStone Technology Talent Services • Irving, TX, US
Full-time
Last updated: 15 hours ago • Promoted • New!
Seasonal Support Driver
United Parcel Service • Midlothian, TX, US
Part-time +1
Last updated: 28 days ago • Promoted
Remote Customer Support Associate
TurboTax • Bedford, Texas
Remote
Full-time
Last updated: 1 day ago • Promoted
Travel Physical Therapist (PT) - $1,940 per week in Midlothian, TX
AlliedTravelNetwork • Midlothian, TX, US
Full-time
Last updated: 26 days ago • Promoted
Service Coordinator
Jobot • Waxahachie, TX, US
Full-time
Last updated: 30+ days ago • Promoted
Technical Support Representative
Cornerstone TTS • Irving, TX, US
Full-time
Last updated: 19 days ago • Promoted
Sales Representative
Globe Life Family Heritage Division • Arlington, TX, US
Full-time
Last updated: 14 days ago • Promoted
Fintech Customer Support Representative
Arise Virtual Solutions • Grand Prairie, TX, United States
Full-time
Last updated: 2 days ago • Promoted
Customer Support Representative-II
LeadStack • Arlington, TX, US
Full-time
Last updated: 30+ days ago • Promoted
Healthcare Customer Support Representative
Hornet Staffing, Inc, a GEE Group company • Irving, TX, US
Full-time
Last updated: 4 days ago • Promoted
Telemetry Technician - PRN - Medical / Surgical
Methodist Health System • Midlothian, TX, US
Full-time
Last updated: 7 days ago • Promoted
Associate Principal, Healthcare Technology Management
Vizient, Inc. • Irving, TX, United States
Full-time
Last updated: 7 days ago • Promoted
Customer Service Representative (Remote Position)
GOLD GATE • Euless, Texas
Remote
Full-time +1
Quick Apply
Last updated: 8 days ago • Promoted
Healthcare Regional Sales Manager, Central
Global Furniture Group • Carrollton, TX, United States
Full-time
Last updated: 29 days ago • Promoted
Customer Support Representative
VirtualVocations • Grand Prairie, Texas, United States
Full-time
Last updated: 30+ days ago • Promoted
Travel Physical Therapist (PT) in Midlothian, TX
AlliedTravelCareers • Midlothian, TX, US
Full-time +1
Last updated: 30+ days ago • Promoted
Travel Physical Therapist (PT) - $1,940 per week in Midlothian, TX
Core Medical Group • Midlothian, TX, US
Full-time
Last updated: 26 days ago • Promoted
Direct Support Professional
BrightSpring Health Services • Arlington, TX, United States
Full-time
Last updated: 30+ days ago • Promoted