L'Oreal Group is hiring : Community Manager in Austin

Overview

Job Title : Community Manager

Department : Omni / Store Division

Supervisor Title : District Mentor

Location : Austin South Store 7018 (40% in store, 60% in the field)

Territory : Austin 7019, Austin S. 7018, Austin N. 7015, Leander 7017 (Must be within commutable distance to listed locations)

FLSA : Exempt

Job Summary

The Community Manager is a multifaceted leadership role where you will build and cultivate meaningful relationships within the stylist community to drive sales and education programs through our stores. The Community Manager will embody and lead the SalonCentric Omni-Channel experience to provide a holistic engagement for our guests, team, and community.

The Community Manager will act as the voice of SalonCentric. As a hybrid role, the Community Manager will be expected to spend approximately 40% of their time in stores coordinating events and educational offerings, maintaining a digital presence and engagement, and completing the administrative duties required to strategically plan and assess the business. About 60% of the time will be spent in the field providing business tools, support, and building brand awareness and community.

Responsibilities

• Build meaningful and productive connections between SalonCentric and the local stylist community by engaging in Salon Suites and supporting self-employed stylists, salons, and the local cosmetology school community.
• Create and facilitate events to build SalonCentric / PPD brand awareness.
• Prospect and develop new stylist and student partnerships within the local stylist community.
• Foster new partnerships in collaboration with SalonCentric's brand partners.
• Understand, harness, and build upon the power of social media and digital communities.
• Engage in high performance activities utilizing omni-channel tools that add value.
• Execute special projects under the direction and guidance of District Mentor.
• Identify and drive opportunities for innovation within the community.
• Develop a vision and long-term strategy to support an Omni-Channel approach to operational support for both retail and outside sales and drive KPI's to support these improvements.
• Leverage strategic business tools that will increase brand awareness, profitability, and drive sales.
• Utilize company tools, systems, and processes, manage daily operational tasks including but not limited to expense reports, account information, sales reports, and opportunity lists.
• Engage conversations with stylists on a regular basis (about promotions, events, trends, techniques, etc.).
• Create visibility and brand awareness throughout the community by influencing stylists to maximize on everything SalonCentric has to offer.
• Monitor and analyze sales performance and market trends to identify opportunities for growth and improvement.
• Provide regular updates and reports to internal stakeholders on the progress and effectiveness of beauty partner programs.
• Drive sales growth by participating in and facilitating education and promotional events including area classes, events, hands-on workshops, and in-salon education.

Competencies

Job Requirements

What\'s In It For You

Our Diversity and Inclusion Pillars

We are committed to developing an atmosphere where every member of our Beauty Community feels included, valued, and empowered, and where we can all share, learn, grow and thrive. We do this by supporting social, environmental and economic causes that support the entire professional beauty industry and our Beauty Community.

This position requires intermittent supervision as incumbent will be working independently most of the time in the field. This role is responsible for direct interaction with salon owners and leaders and will be required to negotiate and react quickly with regards to business decisions, with manager's approval for key decisions.

This position requires significant travel, up to 75%, to current and potential clients. It also requires attendance at conventions, shows, educational classes and other special events that may require overnight travel and / or some weekends. All work may necessitate the lifting of promotional materials and products up to 25 pounds which may also require bending.

To learn more about the position and what the company is up to, please follow us on :

SALON CENTRIC IS AN EQUAL OPPORTUNITY EMPLOYER AND AFFORDS EQUAL OPPORTUNITY TO ALL APPLICANTS FOR ALL POSITIONS WITHOUT REGARD TO RACE, COLOR, RELIGION, GENDER (INCLUDING PREGNANCY), NATIONAL ORIGIN, AGE, DISABILITY, VETERAN STATUS, SEXUAL ORIENTATION OR ANY OTHER STATUS PROTECTED UNDER LOCAL, STATE OR FEDERAL LAWS.

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