IT Systems Administrator III

Position Details

Position Information

Division

Finance and Administration

Department

DoIT

Working Title

Director of Enterprise Applications

Vacancy Type

Exempt Professional Staff (EPS)

Min T / E Requirements

• Bachelor's degree in Information Systems, Computer Science, or related field (Master's preferred).
• Minimum of two (2) years of experience in enterprise application management within higher education.
• Demonstrated experience with Banner ERP 8 or 9 environments, including system upgrades and module integrations.
• Proficiency in Argos, Tableau, Power BI; previous experience with WebFocus and other reporting platforms used in higher education.
• Strong understanding of data governance, system architecture, and integration best practices.
• Excellent leadership, communication, and project management skills.

FTE

Recruitment Range

Commensurate with Education and Experience

Anticipated Hiring Range

Commensurate with Education and Experience

Position #

3277

FLSA Status

Exempt

Months per year

12

Is this a grant funded position?

No

If yes, please indicate the end date of the grant.(if applicable)

N / A

Primary Purpose of Organization Unit

Enterprise Applications is tasked with developing and implementing new applications being used by university personnel, as well as supporting the maintenance and administrative associated with such applications. It also works to develop integrations which move data into or out of any of these systems.

Primary Purpose of Position

The Director of Enterprise Applications provides strategic and operational leadership for the institution's enterprise application systems. This role oversees the design, development, integration, and support of administrative and academic systems, with a primary focus on the Ellucian Banner ERP system (versions 8 or 9). The Director oversees and manages all aspects of the Ellucian Banner and Banner-related Enterprise Resource Planning applications used throughout the university. These support services include installation, configuration, programming, hosting, troubleshooting, technical testing, updates, integration, application administration, business systems analysis, process improvement, and reporting / intelligence. The Director provides technical leadership, planning, and guidance to a team of programmers, business systems, and business intelligence analysts to support the implementation or upgrade of applications and the design and development of new applications or interfaces. In addition, the Director focuses on oversight and service to university clients to include second-and third-level support for staff members who are the principal subject-matter experts for enterprise applications.

Job Description

REMOTE WORK PLAN & AGREEMENT ON FILE. POSITION APPROVED FOR REMOTE WORK.

This is a supervisory-focused position which primarily ensures appropriate delegation and oversight of the tasks stated in the Org Unit purpose above. This includes both daily task review as well as involvement in ongoing EA-related projects.

Key Responsibilities

Strategic Leadership & Oversight

Team Leadership & Development

Budget & Resource Management

ERP System Support & Troubleshooting

Cross-Departmental Collaboration

Governance & Compliance

Innovation & Continuous Improvement

Project Portfolio Oversight :

Cross-Functional Coordination

Performance Monitoring & Reporting

Required Qualifications

Preferred Qualifications

o Canvas (Instructure)

o TargetX

o Pathify

o Softdocs

o Ellucian Ethos

o Touchnet - Payment processing integration

o Blackbaud

Management Preference

3 years of experience in Banner ERP security management or a comparable ERP.

3 years of experience in SQL, building database tables, views, and triggers.

3 years of experience with Oracle and SQL Server databases.

Understanding of agile methodologies. Working experience with Banner and student portals.

Lic or Certification required by statute or regulation

Posting Information

Job Opening Date

10 / 10 / 2025

Job Closing Date

Open Until Filled

Yes

Posting Category

Managerial / Non-Teaching Professional

Posting Number

EPA01063

Quick Link to Posting

Special Instructions to Applicants

This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable) and credit history check (if applicable). In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. New employees are paid only by direct deposit to the financial institution of their choice. Candidates claiming Veterans Preference must attach a copy of their DD-214 as a part of the online application process.

UNC Pembroke is an Equal Opportunity Employer. The University prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibits discrimination against all individuals based on their age, race, color, genetic information, religion, sex, sexual orientation, gender identity or expression and national origin. UNC Pembroke is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.