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Driver - Guest Services

Driver - Guest Services

Onsight HealthcareMorgantown, US
2 days ago
Job type
  • Full-time
Job description

WVU Medicine - Shuttle Bus Driver - Full Time

Onsight Healthcare has been contracted to support W.V.U. Medicine in Morgantown, West Virginia!

Full-Time Position w / Benefits | $16 / hour + Tips | Monday - Friday | Weekends Off!

Are you a people-oriented individual with a tenacious work ethic and compassionate personality? Onsight Healthcare is seeking enthusiastic and compassionate professionals to join our team! Step into an exciting career where you'll make a difference in the lives of patients, visitors, and staff every day.

Why Choose Onsight Healthcare?

Meaningful Impact - Be part of a supportive team that brings comfort and assistance when most needed.

Professional Growth - Develop valuable customer service skills in a dynamic environment.

Positive Work Environment - Join a company that values teamwork, inclusivity, respect, and employee well-being.

Location

  • W.V.U. Medicine in Morgantown, West Virginia

Shift Details

  • Full-Time Employee will work both shifts listed below
  • This will be a set schedule , working five days weekly Monday - Friday
  • Full-Time Shuttle Team Operating Hours

  • Morning Shift
  • Monday - Friday
  • 5 : 30am - 9 : 00am
  • Evening Shift
  • Monday - Friday
  • 3 : 30pm - 8 : 00pm
  • Minimum Requirements

  • Over the age of 21 years old
  • Eligible to work for any U.S. Employer
  • High school Diploma or GED
  • Possess a valid active in-state regular driver's license (Permit or Probationary License not accepted )
  • At least 1 year of valet / shuttle / driving experience with a strong, personable, customer-centric background is required
  • Extremely safe driver, familiar with and able to adhere to all major traffic laws
  • Maintained a clean driving record for the past 5 years as an active driver
  • CDL License is not required, but is a plus!
  • Key Responsibilities

    When shuttling guests

  • Greet and welcome guests to the healthcare facility
  • Answer guests' questions regarding offices or department locations.
  • Follows a planned route, making scheduled stops to pick up or drop off patients, visitors, and guests.
  • Assists patients, visitors, and guests on and off the shuttle when help is needed.
  • Daily use of apps / technology to maintain operational efficiency and logistics for the assigned shuttle route
  • Complete pre-shift and end-shift safety checks and document any damage or necessary information about the shuttle.
  • When not shuttle driving for guests

  • Greet and welcome guests to the healthcare facility
  • Assist in maintaining a clean, welcoming, and professional work environment for your co-workers and passengers
  • Maintain a friendly and professional demeanor with all patients, guests, and team members
  • Answer guests' questions regarding medical offices or department locations.
  • About You...

    You have excellent interpersonal skills and a customer-focused mindset. You know how to de-escalate difficult situations and how to keep a calm and composed attitude in a fast-paced environment.

    You are well-spoken, professional , and able to uphold an exceptional level of integrity and customer service while working.

    You are over the age of 21, possess a valid state driver's license with a clean driving record, and have the physical stamina to stand, walk, and lift moderate weights while working in an outdoor environment.

    Qualifications

    Job Summary and Qualifications

    Our Shuttle Services Team makes the first and last impression for patients and guests during their hospital visit, which allows us to make a huge impact! This team understands that people come first, as they strive to be the embodiment of customer service while interacting with, guests, facility staff, and your fellow teammates : Welcoming patients, guests, and hospital staff as you pick up / drop off along your assigned route you will go above and beyond with your efforts to make their experience a memorable one. Answering questions regarding how to get around in the hospital and assisting individuals with mobility challenges are just some of the ways you will elevate the patient experience!

    Location

  • W.V.U. Medicine in Morgantown West Virginia
  • Shift Details

  • Full-Time Employee will work both shifts listed below
  • This will be a set schedule , working five days weekly Monday - Friday
  • Full-Time Shuttle Team Operating Hours

  • Monday - Friday
  • Morning Shift
  • 5 : 30am - 9 : 00am
  • Evening Shift
  • 3 : 30pm - 8 : 00pm
  • Job Responsibilities

    The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties / responsibilities may be assigned, and as an Onsight employee, you will be held to the highest professional standards.

  • Greet patients, visitors, and staff with a consistently warm, friendly demeanor, showing compassion and empathy to everyone you interact with
  • Provide exceptional Shuttle services, ensuring the safety and security of people and their belongings
  • Support and work in a team environment to meet all metrics that strengthen the client relationship with Onsight Healthcare.
  • Assist individuals with mobility challenges boarding the shuttle
  • Daily use of apps / technology to maintain operational efficiency and logistics
  • Meticulously maintain records, including photos of the vehicle, condition, and other records as needed
  • Efficiently manage shuttle logistics, adhering to all site requirements and assigned routes, abiding by all traffic laws
  • Provide accurate directions and helpful information about the hospital facilities
  • Effectively build relationships with hospital staff, patients, guests, and team
  • Actively maintain a clean and professional work environment
  • Other duties as assigned
  • Job Qualifications

  • Over the age of 21 years old
  • Eligible to work for any U.S. Employer
  • High school Diploma or GED required
  • Possess a valid in-state driver's license (Permit and Probationary License Not Accepted)
  • Maintained a clean driving record for the past 5 years as an active driver
  • Work with professionalism, integrity, and compassion, supporting your team, and together represent Onsight Healthcare throughout the facility
  • Works well independently and as part of a team
  • Adequately able to operate apps / technology on a tablet, and continuously learning about new software that may be applied to daily tasks
  • Move with urgency and speed to prioritize multiple tasks in a fast-paced environment, paying attention to surroundings and details
  • Work in a sitting position, driving for an entire shift
  • Safely and physically able to lift up to 50 lbs
  • Speak, read, and write Standard English
  • Effectively able to build relationships with your team and others in a professional manner
  • Ability to walk, stand, push, and pull items while showing empathy and professionalism in the workplace
  • Facility Requirements

  • Additional site screening requirements may apply
  • Compensation

  • Base pay of $16 / hour plus tips
  • DailyPay App available (fees may apply)
  • Annual Performance-Based Pay Raises
  • Advancement Opportunities
  • Benefits

  • All insurance options listed are available to Full-Time employees.
  • Options are available after 90 days of employment
  • Uniforms provided
  • Accrued Paid Time Off (PTO)
  • Medical, Dental, and Vision Insurance
  • Short and Long-term Disability Insurance
  • Life and Accidental Insurance
  • About Us

    Onsight Healthcare provides our healthcare partners with comprehensive shuttle, valet, healthcare, and customer service solutions that focus on patient care. Our business is not just delivering creative multi-service solutions, but building dynamic teams that function as an extension of our clients' healthcare facilities.

    Onsight Healthcare is proud to be an Equal Employment Opportunity employer. We want applicants of diverse backgrounds and hire without regard to race, color, gender, religion, national origin, ancestry, disability, age, sexual orientation, or any other characteristic protected by law.

    #snagajob

    Required

    Preferred

    Job Industries

  • Healthcare
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