Technical Business Analyst

Technical Business Analyst

About Megaport

Were not your typical tech company and we dont want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. Were publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered in Brisbane with a crew of over 350 people spread across Asia-Pacific, Europe, and the Americas, our employees enjoy an environment that is collaborative, supportive, and (actually) fun.

Our Team Culture

Were a team of problem solvers, pixel pushers, code slingers, and cloud fanatics. Culture is more than a poster on the wall here collaboration beats hierarchy, curiosity fuels our growth, and everyones voice matters. We take our work seriously, but not ourselves. We work across time zones to execute on our global vision, trust each other to get things done, and never compromise our values for commercial gain. Most importantly, we place our customers at the center of everything we do.

The Role

Reporting to the Head of Software Development, this role will facilitate the gathering and communication of requirements between stakeholders and the engineering teams. Your main tasks will include performing detailed requirements analysis, documenting processes and communication of findings. To succeed in this role you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users. A large part of this role is working with stakeholders to elicit problem statements and detailed requirements and to be able to communicate this to the engineering teams. You will work closely with the QA team to document acceptance criteria.

What you will be doing

• Leading requirements gathering sessions with stakeholders to understand and document product requirements. Facilitate a shared understanding of outcomes across the business.
• Visualizing technical design, system workflows, user journey, business processes, etc., to ensure that there is a clear understanding of the business outcomes.
• Bridging the gap between business and engineering teams by transforming functional requirements into detailed technical specifications.
• Building and managing a prioritized backlog of user stories for the team.
• Collaborate with engineers to clearly communicate and refine product requirements.
• Facilitating agile refinement sessions to foster a shared understanding of project goals and impacts across diverse teams.
• Proactively improve existing processes to ensure we are collaborating efficiently and effectively across business and engineering teams.

What we are looking for

What we offer

#LI-DNI

If you have any questions, please reach out to Megaport's Talent Acquisition Team at Careers@megaport.com

NOTE : All Megaport business correspondence is conducted via our business email accounts (@megaport.com). If you have any concerns, please reach out to Megaport's careers team careers@megaport.com directly and we will verify the legitimacy of any communication. Megaport will not ask you to create an account via Microsoft teams, and does not associate with any email accounts under "@megaportau.com".

All applications will be treated in confidence.

Please see Part 2 of our Privacy Policy to see what information Megaport collects from job applicants, why, and how we store and use it. Note that youre entitled to know what personal data of yours Megaport holds, to request updates, rectification, and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time). Please see Part 5 of our Privacy Policy for more details on this and how to contact Megaport's data protection officer if you have any further privacy-related questions. Candidates who meet the selection criteria will be invited to attend an interview. Strictly no Recruitment Agencies.

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