Rotating Weekend Dispatcher (HVAC / Plumbing)

Job Description

Job Description

Top Job

Located in Phoenix, AZ

Salary : $18-$20 DOE

Rotating Weekend Dispatcher (HVAC / Plumbing) ( IN OFFICE WEEKDAYS)

$18-$20 DOE

Key Responsibilities

• Coordinate and assign service calls to field technicians via phone, text, and dispatch software
• Monitor technician locations, job progress, and status updates throughout the day
• Troubleshoot scheduling conflicts and reroute calls as needed to meet customer SLAs
• Communicate with customers to confirm appointments, estimated arrival times, and job details
• Maintain accurate job logs, time sheets, and dispatch records in our system
• Escalate urgent or emergency calls to management and field supervisors
• Provide weekend coverage from home on a rotating basis, ensuring 24 / 7 operational continuity

Qualifications

What We Offer

if interested please send a resume to Jobs.scottsdaleaz@expresspros.com or call Bella at 480-355-3100

#1737

Express Office : Scottsdale

15227 North 87th Street

Unit 115

Scottsdale, AZ 85260