Job Description
Job Description
Top Job
Located in Phoenix, AZ
Salary : $18-$20 DOE
Rotating Weekend Dispatcher (HVAC / Plumbing) ( IN OFFICE WEEKDAYS)
$18-$20 DOE
Key Responsibilities
- Coordinate and assign service calls to field technicians via phone, text, and dispatch software
- Monitor technician locations, job progress, and status updates throughout the day
- Troubleshoot scheduling conflicts and reroute calls as needed to meet customer SLAs
- Communicate with customers to confirm appointments, estimated arrival times, and job details
- Maintain accurate job logs, time sheets, and dispatch records in our system
- Escalate urgent or emergency calls to management and field supervisors
- Provide weekend coverage from home on a rotating basis, ensuring 24 / 7 operational continuity
Qualifications
2-3 years' hands-on experience in HVAC and / or plumbing field workPrevious dispatching experience (using industry-standard dispatch software)Proven ability to manage multiple priorities and communicate clearly under pressureResident of Arizona with reliable transportation to North Phoenix for weekday shiftsStable high-speed internet connection and a quiet, distraction-free home office for weekend shiftsProficiency with phone systems, SMS dispatch tools, and basic office software (e.g., Microsoft Office or Google Workspace)What We Offer
Competitive hourly pay ($18-$20)Full benefits package, including medical, dental, vision, and retirement planSteady Monday-Friday schedule with predictable weekend rotationOn-site camaraderie and support in North PhoenixFlexibility to work remotely on scheduled weekendsOpportunities for advancement within our growing service teamif interested please send a resume to Jobs.scottsdaleaz@expresspros.com or call Bella at 480-355-3100
#1737
Express Office : Scottsdale
15227 North 87th Street
Unit 115
Scottsdale, AZ 85260