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Heavy Rents Specialist
Heavy Rents SpecialistStowers Machinery Corporation • Knoxville, TN, US
Heavy Rents Specialist

Heavy Rents Specialist

Stowers Machinery Corporation • Knoxville, TN, US
5 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Knowledge and Skill Requirements :

  • Strong organizational skills with the ability to manage multiple tasks simultaneously and prioritize effectively.
  • Strong mathematical skills required, with the ability to perform calculations and solve complex problems.
  • Strong verbal and written communication skills, able to maintain composure and clarity when handling challenging or high-stress interactions.
  • Excellent interpersonal and customer relations skills, fostering a positive experience for both employees and customers alike.
  • Exhibit a strong desire to learn new technologies and integrate them into daily operations to improve service and efficiency.
  • Highly motivated and driven by the goal of meeting and exceeding company objectives, with a strong understanding of the company’s equipment and market trends.

Essential Job Functions :

  • Build and maintain strong customer relationships to drive repeat business and loyalty.
  • Prospect new accounts to grow Stowers’ rental market share.
  • Prepare accurate, competitive rental quotes using Salesforce / CRM.
  • Coordinate equipment delivery and logistics with operations via DBS.
  • Monitor fleet availability and utilization to optimize efficiency and profitability (DBS / iStowers).
  • Collaborate with sales, service, and product support to ensure a seamless rental experience.
  • Partner with the used equipment and service teams to monitor fleet maintenance and repairs in order to maximize profitability.
  • Maintain in-depth knowledge of Caterpillar equipment to provide expert recommendations.
  • Track rental performance metrics and support demand and revenue forecasting.
  • Ensure accurate processing of rental transactions, documentation, and billing (DBS / Unit 4).

    • Preferred Experience and Skills :

  • Experience with Microsoft Office suite is required. Salesforce and DBS experience is preferred.
  • Previous experience with heavy equipment operation, valuation, rental or sales is not required but is preferred.

    • Physical and Mental Requirements :

  • Demonstrated ability to work collaboratively in a team environment, contributing to shared goals and fostering positive relationships.
  • Must be able to pass background check, physical exam and drug screening test.

    • Work Environment :

    The environment is collaborative, and you will work closely with cross-functional teams such as operations, sales, parts and service. Flexibility and adaptability are key as you may need to address emerging issues and balance multiple priorities. The workplace fosters a customer-focused culture, where excellence in customer service quality, both internally and externally, is a primary objective

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    Heavy Rents Specialist • Knoxville, TN, US