Clinical Supervisor

Job Description

Job Description

ABOUT AFFORDABLE LIVING FOR THE AGING

Established in 1978, Affordable Living for the Aging (ALA) is a BIPOC-led nonprofit with over four decades of experience dedicated to addressing the challenges faced by marginalized older adults in Los Angeles. Our mission is to promote housing and health equity by providing access to permanent housing and healthcare support for high acuity, chronically homeless, and low-income seniors. Through our four programs - Affordable Housing, Permanent Supportive Housing / Intensive Case Management Services, Shared Housing, and Enhanced Care Management (ECM) - we provide comprehensive support to improve the health and stability of the individuals we serve.

OPPORTUNITY :

CLINICAL SUPERVISOR JOB DESCRIPTION CLASSIFICATION STANDARDS

The clinical supervisor reports to ALA’s President & CEO and is assigned to provide clinical supervision for case managers working in ALA’s Intensive Case Management Services (ICMS) and Enhanced Care Management (ECM) programs. The position will supervise multidisciplinary and ancillary support staff to plan and organize a mental health services program for mentally or emotionally disturbed adults and older adults; and assist in coordinating social work and treatment activities with medical, psychological, and other professional services.

ESSENTIAL JOB FUNCTIONS

Effectively communicates program, administrative, and clinical direction to case management staff. Discusses problem cases with workers and makes suggestions and recommendations. Reviews case records for accuracy, completeness, consistency, and quality of mental health services provided including the application of proper techniques; and ensure compliance with state and federal mandates. Consults with individual case management workers to promote staff development and to suggest solutions to problem cases. Studies and makes suggestions and recommendations on special, complicated, or problem cases. Confers with program director concerning human resources and work problems. Assists in planning, developing, and implementing mandatory and discretionary mental health programs in accordance with applicable laws, ordinances, and regulations by determining type and level of services to be provided; measures of quality assurance to be employed, and formulating and carrying out policies and procedures. Keeps informed of new developments in the field of psychiatric social work including support for individuals formerly experiencing homelessness and / or mental health conditions. Identifies staff training and development requirements and provides training and guidance to administrative and clinical staff to ensure mental health services delivery effectiveness. May carry a caseload that includes the more complicated or emergency casework assignments as required. May review and / or approve treatment authorization requests from hospitals, contracted network and / or legal entity community-based providers / programs and recommend approval or denial of requests per specified state and Department of Mental Health contract compliance requirements.

ENHANCE CARE MANAGEMENT PROGRAM

Enhanced Care Management (ECM) is a new, statewide Medi-Cal benefit to provide a whole-person approach to care of high-need populations enrolled in Medi-Cal Managed Care. The goal of the ECM program is to effectively manage the medical and psychosocial needs of these members to ensure a well-managed health condition. The Clinical Supervisor will also assist the ECM Director with the clinical and care planning work of a team of Care Managers supporting the holistic care of Managed Care Medi-Cal members enrolled in the ECM Program.

KEY RESPONSIBILITIES

• Provides clinical oversight for ECM, review member risk assessment and care plans.
• Supports in-house training and provides ongoing behavioral health education to ECM staff.
• Conducts case note reviews to ensure quality care management services are provided and documented.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential job function assigned satisfactorily. The requirements listed are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORKING CONDITIONS

Disclaimer : This description should not be construed to contain every function or responsibility that may be required to be performed by an incumbent in this job classification. This job description is intended to be general and will evolve over time. The description is subject to periodic updating. At management’s discretion, the employee may be assigned different or additional duties from time to time.