Process Risk & Claims Audit Manager

As a Process Risk & Claims Audit Manager, you will get the opportunity to grow and contribute to our clients' business needs by helping them understand their business risks, and assist in addressing risk in both proactive and responsive contexts for the Risk Advisory Practice – all with the resources, environment, and support to help you excel.

From day one, you’ll be empowered by the greater Risk team to help clients make the moves that will help them achieve their vision and help you achieve more, confidently.

Your day-to-day may include :

Leverage claims operations experience and claim audit experience to review and analyze claims processed by TPAs and carriers, ensuring accuracy and compliance.

Manage the development and execution of Sarbanes-Oxley (SOX) compliance and internal control over financial reporting programs for clients

Manage the development and execution of internal audit outsourcing and co-sourcing engagements for clients

Manage the risk identification process and evaluation and testing of business processes and related controls

Leverage analytics and automation solutions to deliver client services efficiently and effectively

Maintain a good working relationship with clients and work effectively with client management and staff at all levels

Work closely with clients and staff to develop client and project risk assessments, implement opportunities, and recommendations regarding process optimization, profit improvement, cost reduction, fraud prevention, internal control, and compliance

Perform engagement management responsibilities, including performance reviews, task delegation, project scheduling, project financials, quality review and client management

Actively participate in business development activities, such as developing new business relationships, contributing to / leading proposals, participating on client account teams, developing whitepapers and / or other thought leadership material, and attending conferences

Understand and manage firm risk on proposals and client engagements

Manage, develop, train, coach and mentor staff on projects and assess performance for engagement and year-end reviews

Other duties as assigned

You have the following technical skills and qualifications :

Bachelor’s degree in Accounting, Finance, Information Technology, MIS, or a related field is required

Minimum 6 years of related work experience in a similar consulting practice or function servicing cross-industry clients at a national level

Certification required, CPA, CISA, CISSP, CIA or CISM preferred

Proven track record managing and resolving complex insurance claims, including property, casualty, and liability.

Experience working with clients in insurance, financial services, or other regulated industries.

Strong analytical mindset with the ability to identify patterns, assess risk, and recommend solutions. High attention to detail in documentation, reporting and compliance reviews.

Sarbanes-Oxley compliance and internal audit experience preferred

Experience performing financial and operational audits, as well as business process control reviews

Ability to execute multiple engagements and completing priorities in a rapidly growing team environment

Experience with analytics and / or automation software and an understanding of the impact of technology

Exceptional client service, communication, analytical, organizational and project management skills

Can travel as needed

The base salary range for this position in New York office only is between $129,600 to $194,400.

#ProcessRisk

#Hybrid

About Us

At Grant Thornton, we believe in making business more personal and building trust into every result – for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more : more opportunity, more flexibility, and more support. It’s what makes us different, and we think being different makes us better.

In the U.S., Grant Thornton delivers professional services through two specialized entities : Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services.

In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture.

Grant Thornton is part of the Grant Thornton International Limited network, which provides access to its member firms in more than 150 global markets.

About the Team

The team you’re about to join is ready to help you thrive. Here’s how :

• Whether it’s your work location, weekly schedule or unlimited flex time off, we empower you with the options to work in the way that best serves your clients and your life.
• Here, you are supported to prioritize your overall well-being through work-life integration options that work best for you and those in your household.
• We understand that your needs, responsibilities and experiences are different — and we think that’s a good thing. That’s why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. See how at www.gt.com / careers
• When it comes to inclusion, we are committed to doing more than checking boxes. Explore all the ways we’re taking action for diversity, equity & inclusion at www.gt.com / careers

Here’s what you can expect next :

If you apply and are selected to interview, a Grant Thornton team member will reach out to you to schedule a time to connect. We encourage you to also check out other roles that may be a good fit for you or get to know us a little bit better at www.gt.com / careers.

Benefits :

We understand that your needs, responsibilities and experiences are different, and we think that’s a good thing. That’s why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit :

Benefits for internship positions : Grant Thornton interns are eligible to participate in the firm’s medical, dental and vision insurance programs and the firm’s employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave, and are paid for firm holidays that fall within their internship period.

Benefits for seasonal employee positions : Grant Thornton seasonal employees are eligible to participate in the firm’s medical, dental and vision insurance programs and the firm’s employee assistance program. Seasonal employees may also be eligible to participate in the firm’s 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave.

Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions and eligibility criteria of the applicable bonus plan or program. Interns and seasonal employees are not eligible for bonus compensation.

Additional Details :

It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton LLP to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. To make an accommodation request, please contact HR@us.gt.com.

For Los Angeles Applicants only : We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

For Massachusetts Applicants only : It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Grant Thornton does not require or administer lie detector tests as a condition of employment or continued employment.