Network Support Specialist (C&E-DC)Learn more about the general tasks related to this opportunity below, as well as required skills.
- Hybrid (On-site at CTC, 3 days per week)
- Contract to Hire
- $20hr
- About the Role :
We are seeking a
- Network Support Specialist
- to join our team and assist in maintaining and troubleshooting network infrastructure. This role focuses on supporting network operations, resolving connectivity issues, and collaborating with cross-functional teams to ensure seamless network performance. The ideal candidate will have a solid foundation in networking fundamentals, strong troubleshooting skills, and a passion for continuous learning.
- Key Responsibilities :
- Provide day-to-day
- network support
- focusing on basic troubleshooting and issue resolution (e.g., IP address conflicts).
- Support and maintain
- network hardware
- components, including
- routers
- and
- switches
- Assist in monitoring network performance and ensuring optimal operation.
- Collaborate with internal teams to identify and resolve network-related issues.
- Document network configurations, troubleshooting steps, and solutions.
- Deliver excellent
- customer service
- while communicating effectively with technical and non-technical stakeholders.
- Required Skills and Qualifications :
- Strong understanding of
- basic networking concepts
- and
- Cisco fundamentals
- Proficiency in
- troubleshooting
- common network issues, such as IP address conflicts.
- Experience with
- network hardware
- (routing and switching).
- Excellent
- customer service
- and
- communication skills
- Nice to Have :
- CCNA
- or
- CCNP
- certification.
- Positive
- attitude
- and
- aptitude to learn
- new technologies and processes.
Job Type : Full-time
Pay : Up to $20.00 per hour
Benefits :
- Dental insurance
- Health insurance
- Vision insurance
Schedule :
- 8 hour shift
- Day shift
- Monday to Friday
Application Question(s) :
- Will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?
Experience :
- Cisco routers : 1 year (Preferred)
- MPLS : 1 year (Preferred)
- Software troubleshooting : 1 year (Preferred)
Ability to Commute :
- Harrisburg, PA 17110 (Required)
Work Location : Hybrid remote in Harrisburg, PA 17110