Supervisor - Fleet Services Production

Position Summary :

Responsible for the daily management and flawless execution of the procurement and distribution of all legalization credentials. Ensure processes are current and compliant with all regulatory requirements.

This role will also be instrumental with procedural and operational compliance with all aspects of jurisdictional agent service agreements.

Major Responsibilities :

Lead, develop and evolve key processes and metrics to further enhance efficient prioritization and completion of work across workflows. Employ analytical and technical skills to drive process improvement and bring projects to completion. Leverage technology to ensure that work is error free, complete and submitted timely to jurisdictions. Ensure credentials are distributed within departmental and customer CTQ's and that processes are in alignment with Company goals and objectives.

Ensure process compliance with jurisdictional and agent service agreement requirements; this includes, preparedness for physical terminal inspections, team certifications and CPEs, title and registration services, determination of fees / collection, temporary tag issuance.

Engage with jurisdictions to keep up to date on current requirements and address a potential variety of situations as they arise. Modify / optimize processes as required to align to these requirements.

Lead the team and interdepartmental interactions.

Qualifications :

Bachelor's degree preferred.

Experience as a Supervisor or Lead position preferred.

Knowledge of Dealer / Title services preferred.

Advanced skills in Excel, PowerPoint, and Microsoft Word required.

Introductory knowledge in Access required.

Intermediate knowledge of state dealer software preferred.

Ability to simplify complicated concepts and present to a team.

Effectively manage / adapt to changing priorities.

Regular, predictable, full attendance is an essential function of the job

Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Physical Requirements :

The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The associate will be required to : read; communicate verbally and / or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.

While performing the duties of this job, the associate may be required to stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and to reach with hands and arms. The associate must be able to occasionally lift and / or move up to 25lbs / 12kg.

Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Penske is an Equal Opportunity Employer.

About Penske Truck Leasing / Transportation Solutions

Penske Truck Leasing / Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward. With headquarters in Reading, PA, Penske and its associates are driven by a dedication to excellence and a commitment to customer success. Visit Go Penske to learn more.

Job Category : Finance / Accounting

Job Family : Operations

Address : 100 Gundy Drive

Primary Location : US-PA-Reading

Employer : Penske Truck Leasing Co., L.P.

Req ID : 2508484

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