Direct Support Operations Supervisor (m / w / d)

Program Operations Supervisor : Ensuring Quality and Compliance

Mosaic is looking for an exceptionally organized and detail-oriented Direct Support Supervisor to manage the day-to-day operations of our crucial residential support programs. Your core mission will be to maintain a high-quality, compliant, and well-staffed environment.

Who will love this job :

A leader and a coach - who cares about the success of your team and the individuals they serve

A trusted ally - your sound judgment inspires confidence in others, helping them move towards and accomplish team goals

A collaborator - you naturally draw people together while remaining calm and focused even in emotionally charged situations

A skilled planner - you are adept at finding the best route moving forward while encouraging others to keep their eyes on the positive

What you'll do :

This role is perfect for a manager who excels at juggling multiple, critical responsibilities :

Operational Management : Coordinating and managing all program functions to ensure smooth and effective service delivery.

Regulatory Compliance : Acting as the primary safeguard to ensure all activities strictly adhere to regulatory requirements .

Team Oversight : Managing the complete staff lifecycle, including hiring, comprehensive training, and efficient scheduling .

Individual Coordination : Strategically planning and managing the appointments and activities of the individuals in the program.

Record Integrity : Meticulously maintaining all necessary records and documentation .

If you have proven experience in operational oversight and regulatory environments, we encourage you to join our team!

SCHEDULE : Salaried, generally days, but flexibility will be required as hours may include evening, overnights and weekends for On-Call support.

Commitment to Mosaic Values :

At Mosaic, we believe in creating a workplace where everyone has the chance to contribute and succeed. This commitment is not just a policy, it's the way we work. It's good for the workforce, it's good for Mosaic, and it's the right thing to do.

What YOU'LL Bring :

Dedicated Service & Operational Excellence : A genuine passion to serve others and a strong focus on creating seamless, efficient support environments with meticulous attention to detail.

Adaptable Leadership : Proven time management and communication skills, with the ability to juggle multiple responsibilities and quickly adapt to the needs of a growing program.

Essential Foundations : An Associate's Degree in a related field and at least one year of experience providing direct support or similar services.

Required Certifications : Current or immediate willingness to obtain certifications in CPR and medication administration .

What YOU'LL Get :

• Daily Pay-NEW-manage finances with a convenient way to get paid for your work every day, financial flexibility and peace of mind.
• Education Assistance to further your education or develop your career
• Health, Dental, Vision, Prescription options available
• Professional & Personal Development Opportunities
• 403b Retirement Plan
• Paid Time Off that starts accruing your first day