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Senior Principal, Business Operations
Senior Principal, Business OperationsWorkday • Atlanta, GA, US
Senior Principal, Business Operations

Senior Principal, Business Operations

Workday • Atlanta, GA, US
8 hours ago
Job type
  • Full-time
Job description

Senior Principal, Business Operations

Your work days are brighter here. We're obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we're shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you'll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We're in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you'll do meaningful work with Workmates who've got your back. In return, we'll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you've found a match in Workday, and we hope to be a match for you too.

About The Team

The Platform Strategy and Operations team serves as a strategic and operational partner to the SVP, Platform, enabling the effective leadership and scaling of the Platform Organization. The team helps drive alignment and execution across the Platform Organization and with cross-functional stakeholders. By centralizing key operational rhythms, strategic initiatives and communication efforts, the team enhances the SVP's leverage, ensures a unified Platform strategy and accelerates progress toward organizational goals.

About The Role

The Senior Principal, Business Operations will design and lead the Platform Organization's Operating Cadence to drive alignment, execution and engagement. The role also manages the executive rhythm for the SVP, Platform to ensure strategic focus and operational continuity. This position reports to the Vice President, Platform Strategy and Operations.

Key Responsibilities :

  • Lead the Platform Organization's Operating Cadence to drive alignment, execution and engagement, and strengthen coordination and decision-making across the Platform leadership team and cross-functional stakeholders
  • Partner with Platform teams to define, monitor and communicate progress on OKRs and key performance metrics
  • Continuously evaluate and evolve the Platform Organization's operating model in partnership with People and Purpose, Finance and other internal teams to enhance operational efficiency and organizational effectiveness
  • Manage the SVP, Platform's executive rhythm, providing coordination and preparation for strategic and ad-hoc engagements to ensure strategic focus and operational continuity
  • Serve as a trusted advisor to leadership, leading special projects and analyses on behalf of the SVP, Platform and the Platform Leadership Team
  • Identify and implement improvements to internal processes and operations, streamlining workflows to enhance efficiency and execution

About You

Basic Qualifications :

  • 12+ years of combined experience in Chief of Staff, strategy, operations or management consulting roles
  • 7+ years of experience partnering closely with product or engineering teams to drive strategic and operational outcomes
  • Proven strategic advisor and trusted partner to senior executives, with a track record of leading complex, multi-stakeholder processes, cross-functional programs and organizational change
  • Other Qualifications :

  • Proven ability to balance long-term strategic priorities with near-term operational demands in a dynamic environment
  • Skilled at synthesizing complex information into clear, actionable recommendations for executive audiences
  • Ability to build strong relationships, influence and collaborate across all levels of the organization
  • Passionate about using data and analytics to drive business performance
  • Excellent verbal and written communication skills for a global audience
  • Track record of mentoring, coaching and enabling program management talent
  • High business acumen; analytical, detail-oriented, extremely organized and proactive
  • Bachelor's degree required; MBA preferred
  • Our Approach to Flexible Work :

    With Flex Work, we're combining the best of both worlds : in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

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