Shift Manager

Shift Manager

Reports to : Director of Survivor Services (DOSS)

Schedule : Shift Manager A : Sunday Thursday, 7 : 30 a.m. 4 : 00 p.m. Shift Manager B : Tuesday Saturday, 10 : 30 a.m. 7 : 00 p.m.

Who We Are and Who We're Looking For

If you are looking for an opportunity to work in an important role that can significantly improve the lives of others and strengthen our community, look no further. SafeHouse Denver has been around for 48 years, and we are on a mission to improve the lives of domestic violence survivors and their families. We are looking for a professional manager who plans, oversees, and communicates with leadership, staff, and clients to ensure smooth day-to-day operations of the shelter facility. We are fiercely committed to providing survivors with a safe, healthy, and clean space, where they are believed, supported, and trusted. SafeHouse Denver is as invested in your success within the organization as we are in the success of survivors who seek our services. We are currently seeking an experienced and highly knowledgeable Shift Manager to support our work as we prepare to serve more survivors in greater ways.

SafeHouse Denver promotes a culture of excellence. We prioritize and practice seven core values :

• Trust - We foster a culture of trust by being reliable, honest, consistent, direct, and transparent.
• Dedication - We are intentional, passionate, and driven. We commit to making a meaningful impact.
• Compassion - We listen, seek to understand, and help. We embody kindness, patience, and empathy, and see the value of each individual.
• Collaboration - We encourage, cooperate, support, and share. We also welcome humor and fun.
• Innovation - We are bold, brave, and fearless. We value curiosity and continuous learning.
• Leadership - We operate with integrity, transparency, and ethics. We are solution-oriented, optimistic, accessible, and critical thinkers.
• Inclusion - We embrace and respect diverse perspectives and experiences; we believe in a welcoming and equitable environment.

Position Summary

The Shift Manager is responsible for ensuring the safe, supportive, and effective operation of the 24 / 7 emergency shelter during their assigned shift. Serving as the on-site lead, the Shift Manager provides supervision, coaching, and guidance to shelter staff, oversees daily operations, and responds to urgent matters as they arise. This role emphasizes teamwork and strong communication between the two Shift Managers to ensure seamless coverage and consistent services for residents.

In addition to operational oversight, the Shift Manager carries a small caseload to provide direct support to survivors, ensuring trauma-informed, client-centered services. The role requires strong crisis intervention, conflict resolution, and problem-solving skills, as well as the ability to maintain a safe, respectful, and healing environment for residents and staff.

Essential Duties

Qualifications

Work Environment & Physical Demands

What We Offer

To apply, please send your resume, cover letter, and personal mission statement to Jameson Kapinos at jkapinos@safehouse-denver.org, indicating Shift Manager in the subject line. SafeHouse Denver is committed to creating a diverse, inclusive, and equitable workplace. SafeHouse Denver is an Equal Opportunity Employer and welcomes individuals of all backgrounds, experiences, and abilities to apply.