Account Representative (Inside Sales)

Job Description

Job Description

Chicago Tube and Iron Company is a leader in the metals distribution and fabrication industry. We are an established company with an impressive record of profitability and growth.

Job Details

Location

St. Paul, Minnesota

Pay Rate

$50K - $58K (DOE)

1st Shift

Mon – Fri | 8 : 00am – 5 : 00pm

Benefits

www.CTIBenefits.com

Openings

Job Summary :

Responsible for day-to-day handling of customer accounts with regard to order processing, order solicitation, and general account maintenance. This position works closely with the outside sales team to service current business and acquire new business.

Essential Duties and Responsibilities :

• Handle customer calls and place orders for the company’s entire line of products.
• Utilize the mainframe computer system to access information and input data.
• Manage the pricing and expediting of orders; effectively schedule customer deliveries.
• Have a good understanding of Company products, pricing policies, competitive market, and mill sources.
• Develop formal quotes in response to customer inquiries.
• Handle returns, credits, and adjustments.
• Use problem-solving skills to deal with customer concerns, which are sometimes difficult and require a high degree of tact and good judgment.
• Purchase products and services when needed.

Position Requirements :

Working environment / physical demands :

EQUAL OPPORTUNITY EMPLOYER

Focus On Diversity

We believe cultivating an inclusive workplace where employee belonging and empowerment are foundational to everything we do. The unique insights and experiences of our diverse teams are what fuel our safe, profitable growth.