Account Manager - State Farm Agent Team Member

Job Description

Job Description

Benefits :

• Salary PLUS Commission
• 401(k)
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Office is located in Clinton Township

About our Agency

Before becoming a State Farm Agent, Tomica spent three years as an agency manager alongside a State Farm Agent. This experience provided her with a unique opportunity for personal growth while allowing her to help others and mentor her peers. Witnessing firsthand the positive financial impact State Farm has on customers and families, Tomica is now dedicated to empowering individuals and families to proactively protect themselves against the unexpected.

Now in her fifth year as a successful State Farm Agent, Tomica leads a team of four, delivering high-quality service and engaging in meaningful, needs-based conversations with our customers. We take pride in our deep community involvement, proudly sponsoring The Winners Circle Church and Chippewa Valley High Athletics, while also actively contributing to various local initiatives.

If youre looking to join a purpose-driven agency that values community impact and team collaboration, we would love to welcome you to our team!

RESPONSIBILITIES :

Build strong client relationships to foster loyalty and encourage repeat business, enhancing satisfaction and retention while identifying cross-selling and upselling opportunities.

Regularly assess clients' coverage needs by analyzing current policies, identifying gaps, and providing tailored recommendations to ensure alignment with their goals.

Address complex issues such as claims disputes and policy changes by coordinating with departments, advocating for clients, and ensuring prompt resolution to maintain trust and satisfaction.

Use in-depth product knowledge to recommend and explain policies to both cold and warm leads, adapting sales approaches based on client familiarity with offerings.

QUALIFICATIONS :