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Director of Partner Engagement

Director of Partner Engagement

CYB Human ResourcesDenver, CO, US
30+ days ago
Job type
  • Full-time
Job description

Director of Partner Engagement

The Director of Partner Engagement is responsible for overseeing, cultivating, sustaining, and enhancing a culture of collaboration among a broad base of partners and stakeholders. This role is key to aligning services and partnerships consistent with the Family Justice Center (FJC) model, enabling the Rose Andom Center to provide a range of services to individuals impacted by intimate partner and sexual violence. The Director promotes strong partnerships, enhances victim service delivery, and fosters a trauma-informed, survivor-centered environment.

Essential Functions :

  • Collaborate with the Executive Director and leadership team to recommend and implement programmatic improvements and expansions.
  • Provide trauma-informed, culturally sensitive leadership to staff and partners.
  • Oversee partner relationships to ensure effective victim / survivor service delivery.
  • Coordinate regular communication strategies, including weekly partner check-ins and email updates.
  • Facilitate regular partner and team meetings to maintain service quality and address areas for improvement.
  • Organize quarterly All Partner Team meetings in collaboration with leadership.
  • Conduct onboarding for new partner staff, including FJC model orientation and operational protocols.
  • Maintain and update partner schedules and Memorandums of Understanding (MOUs) annually.
  • Identify training needs and coordinate cross-collaborative learning opportunities such as Lunch & Learns.
  • Disseminate relevant research, tools, and best practices across partners.
  • Cultivate new community partnerships and evaluate off-site partnership opportunities.
  • Create and coordinate partner well-being initiatives to support engagement and mitigate burnout.
  • Lead special projects, such as Strangulation Protocol and Sexual Assault service enhancements.
  • Collect, track, and analyze data from partner agencies to inform quality improvements and grant reporting.
  • Develop partner evaluation tools, surveys, and anecdotal data collection methods.
  • Work collaboratively with leadership to maintain a safe and inclusive workplace.

Requirements

Competencies :

  • Strong management and leadership skills
  • Highly collaborative with diverse stakeholders
  • Trauma-informed approach and commitment to survivor-centered practices
  • Exceptional communication and interpersonal skills
  • Proficient in problem-solving and critical thinking
  • Highly organized with the ability to prioritize and manage multiple projects
  • Technologically proficient in Microsoft Office 365, Teams, Zoom, Acuity, and CRM platforms
  • Adaptability, flexibility, and resilience under pressure
  • Data-driven decision-making and continuous improvement mindset

    • Required Education and Experience :

  • Bachelor's degree in a human services-related field
  • Minimum 23 years of experience supervising staff, volunteers, or interns
  • Knowledge of domestic violence dynamics, trauma-informed care, and motivational interviewing
  • Familiarity with human service delivery systems and the criminal justice system related to domestic and sexual violence
  • Experience in leading diverse stakeholder meetings
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    Director Of Engagement • Denver, CO, US