Manager, Operations - Incident Response, LMD Trust...

Manager - Operations - Incident Response - LMD Trust & Safety

We are seeking a detail-oriented and collaborative Manager to support the Incident Response function for the Safety team within Walmart's Last Mile Delivery (LMD) Trust & Safety (T&S) organization. This role is responsible for managing incident intake, triage, and coordination, collaborating with cross-functional teams, and contributing to prevention strategies. The ideal candidate will have a strong background in incident response, operational safety, and stakeholder engagement.

• This role requires availability for evening shifts and weekend coverage. The standard schedule will be Wednesday through Sunday, evening hours

Key Responsibilities

Cross-Functional Collaboration & Prevention

What You'll Bring :

4+ years of experience in incident response, operations, risk management, asset protection, security, or related fields.

Strong analytical, organizational, and decision-making skills.

Proficiency in tools such as Copilot, Excel, PowerPoint, and incident tracking systems.

Excellent written and verbal communication skills.

Ability to support multiple initiatives in a fast-paced environment.

Familiarity with incident response frameworks and GSOC operations.

Experience working with cross-functional teams in high-exposure environments.

Demonstrated ability to influence and collaborate with stakeholders.

Minimum Qualifications :

Bachelor's degree in Business Administration, Engineering, Operations, or related field and 2 years' experience in operations, project management, or related area OR 4 years' experience in operations, project management, or related area.

Preferred Qualifications :

Supervising Associates Masters : Economics Project Management - Project Management Professional - Certification.

Primary Location :

311 North Walton Boulevard, Bentonville, AR 72716, United States of America