Operations Associate, Jackpocket

At DraftKings, AI is becoming an integral

part of both our present and future, powering how work gets done

today, guiding smarter decisions, and sparking bold ideas. It’s

transforming how we enhance customer experiences, streamline

operations, and unlock new possibilities. Our teams are energized

by innovation and readily embrace emerging technology. We’re not

waiting for the future to arrive. We’re shaping it, one bold step

at a time. To those who see AI as a driver of progress, come build

the future together.

The Crown Is Yours

As an Operations Associate, you’ll be at the

heart of a fast-paced fulfillment center, driving the success of

our newest digital lottery courier product, Jackpocket. You’ll

manage every aspect of the customer lottery ticket order

experience, ensuring accuracy and efficiency with each order and

redemption. Your role will shape the future of this rapidly growing

industry as you keep systems running seamlessly to positively

impact the team’s success while enhancing the lottery experience

for our customers.

What you’ll do as

an Operations Associate

Manage and process customer lottery ticket orders and redemptions

at our local fulfillment center, ensuring accuracy from start to

finish.

Keep our systems

updated with real-time customer order statuses and tracking

information.

Streamline

and organize workflows to meet daily objectives and hit deadlines.

Maintain the smooth

operation of printing and scanning equipment, ensuring everything

runs flawlessly.

Step in

to support various operational projects as they arise, contributing

to the team’s overall success.

What you’ll bring

Flexibility to work a

dynamic schedule, including weekends and holidays with a proven

track record of reliable attendance.

Experience in fast-paced

environments, with a knack for technology and familiarity with

common software, including Microsoft Excel.

Self-starter mentality and

sharp attention to detail, with the ability to prioritize and

tackle tasks independently.

Exceptional customer

service, communication, and time management skills.

Physical ability to stand

and walk frequently and occasionally lift up to 25 lbs, ensuring

smooth operations in a fast-moving fulfillment setting.

The US base salary range

for this full-time position is $17.00 USD, plus bonus, equity, and

benefits as applicable. Our salary ranges are determined by role,

level, and location. The compensation information displayed on each

job posting reflects the range for new hire salaries for the

position across all US locations. Within the range, individual pay

is determined by work location and additional factors, including

job-related skills, experience, and relevant education or training.

Your recruiter can share more about the specific salary range and

how that was determined during the hiring process. It is unlawful

in Massachusetts to require or administer a lie detector test as a

condition of employment or continued employment. An employer who

violates this law shall be subject to criminal penalties and civil

liability.

#LI-AJ2

Join Our

Team

We’re a publicly traded (NASDAQ : DKNG)

technology company headquartered in Boston. As a regulated gaming

company, you may be required to obtain a gaming license issued by

the appropriate state agency as a condition of employment. Don’t

worry, we’ll guide you through the process if this is relevant to

your role.

We know finding a new job can be

intimidating. Don't let imposter syndrome stop you from

applying! Even if you don't think you tick off every box in

this job description, we'd still love for you to apply or

join our Talent Community.

DraftKings is

proud to be an equal-opportunity employer. We do not tolerate

discrimination of any kind and are committed to providing equal

employment opportunities regardless of your gender identity, race,

nationality, religion, sexual orientation, status as a protected

veteran, or status as an individual with a disability.