Program Manager

Program Manager

The Program Manager serves as the key personnel lead responsible for the overall management, coordination, and successful execution of all contractor-provided Small Business Program support services for the Defense Health Agency (DHA) Office of Small Business Programs (OSBP). This role ensures all PWS tasks, deliverables, staffing, and quality requirements are met while maintaining consistent communication with DHA leadership, the Contracting Officer (CO), and Contracting Officer's Representative (COR).

Key Responsibilities

Program Leadership & Oversight

• Serve as the primary point of contact to the CO and COR for all contract-related matters, with full authority to act on behalf of the contractor.
• Oversee execution of all PWS-defined tasks, ensuring alignment with DHA's mission, timelines, and performance standards.
• Lead transition-in and transition-out activities, ensuring minimal disruption to DHA operations and full compliance with transition requirements.
• Conduct semiannual performance review meetings and prepare follow-up documentation summarizing issues, corrective actions, and next steps.

Staffing & Workforce Management

Quality Assurance & Contract Compliance

Program Execution Support

Required Qualifications

As defined in PWS 1.12 :

Knowledge & Skills

Benefits

Crossroads Talent Solutions, LLC is a Veteran friendly employer and provides equal employment opportunity (EEO) to all employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, genetic information, marital status, ancestry, protected veteran status, or any other characteristic protected by applicable federal, state, and local laws. Equal Opportunity Employer / Veteran / Disabled