Manager - Office of Performance and Transformation - Full Time 8 Hour Days (Exempt)

Overview

Manager - Office of Performance and Transformation - Full Time 8 Hour Days (Exempt)

The Performance Improvement Manager facilitates improvement initiatives across Keck Medical Center of USC to sustainably improve the performance of departments and processes in the domains of people & collaboration, quality outcomes, safety, patient satisfaction, operational effectiveness, resource management, finance and growth. The manager facilitates the assessment and diagnosis of problems, architects, data analytics, facilitates, leads and manages structured improvement initiatives, from large scale transformational projects, to focused improvement events. This position may also develop dashboards as needed. The manager also acts as a coach for his / her / their team and for any managers they interact with to help them establish mechanisms to sustain performance after the completion of projects. The Manager supports the development of management mechanisms and systems, and also participates actively in training to build Lean and other performance improvement capabilities widely in the organization. The manager has deep experience in the application of Lean and other systems to drive improvement across the medical enterprise.

Responsibilities

• Creating collaborative customer relationships, implementing lean design while developing business solutions with administrative and clinical stakeholders.
• Managing performance improvement projects in the organization and analyzing data obtained from numerous information systems to determine the accuracy and applicability of the conclusions.
• Developing dashboards as needed and coaching teams to sustain improvements.

Qualifications

Salary

Annual base salary range for this position is $95,680.00 - $158,230.00. When extending an offer of employment, USC considers factors such as the scope and responsibilities of the position, candidate work experience, education / training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, and external market and organizational considerations.

Job details

Employment type : Full-time; Seniority level : Mid-Senior level; Industry : Hospitals and Health Care.

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