Case Manager

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong and communities are vibrant .

LSF is looking for a talented Case Manager  who would like to make an impact in the lives of others.

The preferred ideal candidate will be Bilingual, posses a Bachelor Degree, and have experience with Microsoft and ORR.

The available schedules for this role are as follows :

Sunday - Thursday

Tuesday - Saturday

Both schedules require one evening shift!

Purpose & Impact :

The Case Manager is responsible for the submission of service plans and other assessments required for the compiling of a comprehensive case file. The Case Manager is required to maintain a flexible, organized and efficient work schedule and is subject to work extended hours, weekends, and be on-call.

Essential Functions :

• Conduct initial intake interviews of youth to include gathering family, possible sponsorship information and to establish age of the youth.
• Conduct interviews of family members, friends of family and / or sponsors to determine the integrity of the relationship and verify information received from minor within 24-48 hours upon admission to the shelter.
• Determine options available for youth within 48-72 hours and proceed with the required documentation to reunify youth with family in home country or in the United States as deemed applicable.
• Ensure the timely completion of (assessments) Initial Intake, Emergency Placement, and Preliminary Service Plans in accordance with LSF, State, and Federal requirements.
• Ensure the timely submission of the initial Individual Service Plan after the youth arrival to the shelter and thereafter in accordance with LSF, State and Federal requirements.
• Document all actions taken and contacts with youth, sponsor, and stakeholders in the form of progress notes (efforts) as required by LSF, State and Federal contracts.
• Complete and submit reunification packets for initial review.
• Submit completed reunification packet with appropriate referral made by Case Manager for the timely release of youth to designated ORR representative.
• Provide weekly face to face updates to youth and telephonic updates to family members / sponsor.
• Ensure the provision of two weekly telephonic contacts with family of origin, primary caregiver and / or sponsor.
• Facilitate incoming calls to minors with the appropriate family members and other approved caregivers.
• Facilitate attorney to client contact as requested by youth.
• Coordinate weekly treatment team meetings with representatives from all departments at the shelter.
• Attend case staffing with funding source representative.
• Maintain physical and web-based client files.
• Drive clients to facilitate program services, may include transportation to court appointments, attorney visits, other appointments as per contractual requirements as needed. May also include transporting youth within the United States if reunified.

Other Functions :

Education :

Experience :

Skills :

Why work for LSF?

LSF offers 60 programs across the state of Florida serving a wide range of populations in need.  Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization.

Amazing benefits package including :

LSF is proud to be an equal opportunity employer.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.