Clinical Therapy Development Specialist

Overview

Join our team as a Clinical Therapy Development Specialist, where you will play a crucial role in advancing the utilization and sales of the Sight Sciences TearCare System. Your expertise will empower both new and existing customers through exceptional clinical and product training, while partnering with the Ocular Surface Representative to provide ongoing support to current users.

Responsibilities

• Deliver in-office training and ensure smooth product integration to create a positive initial experience with TearCare.
• Develop tailored plans with practices to optimize processes that facilitate patient identification and treatment using TearCare in a reimbursed setting.
• Collaborate closely with the Ocular Surface Representative to build trusted relationships with TearCare accounts.
• Maintain regular touchpoints with assigned accounts to drive engagement and growth.
• Assess each customer's priorities, challenges, and opportunities to implement effective solutions.
• Engage in business-level discussions with eye care professionals (ECPs) and office administrators.
• Facilitate patient access through education and effective use of approved reimbursement resources by partnering with the market access team.
• Ensure accurate and timely data entry in CRM, including customer forecasting.
• Leverage clinical data from TearCare in discussions with ECPs.
• Assist in implementing marketing strategies, promotions, and programs.
• Participate in conferences and contribute to the efforts of the commercial team.
• Stay updated on the latest trends and technologies in dry eye management.
• Ensure regulatory compliance in all partnerships through regular training and coaching.
• Uphold a professional image when interacting with key stakeholders in the eye care community.

Qualifications

Bachelor's degree or equivalent experience required.

Minimum of 3 years in a clinical optometric or ophthalmic environment.

Background in an eye care practice with experience in interventional technologies and ocular surface disease management preferred.

Physical Demands

Travel Requirements

Note

This description is not exhaustive and may be revised as necessary. The company does not currently offer sponsorship for employment.

Equal Opportunity Notice

This employer is committed to providing equal employment opportunities to all applicants, including protected veterans and individuals with disabilities. For more information on your rights, please review the Know Your Rights notice from the Department of Labor.