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Account Manager

Account Manager

FirespringLincoln, Nebraska, USA
2 hours ago
Job type
  • Full-time
Job description

Looking for your chance to make a real impact

Firespring Nebraskas first Certified B Corporation is looking for an amazing human to join our team. Were known for providing marketing printing and strategic guidance to thousands of brands businesses and nonprofits in all 50 states and all over the world. Our mission is to accelerate client prosperity so we collectively do more good.

Please let us know if this position sounds like your dream job.

Job Description

We are seeking an energetic individual who brings excellent communication and organizational skills to join our customer service and sales team. As an account manager youll be the main liaison between print clients and Firespring team members. Were looking for someone that thrives in a fast-paced environment. Balance is one of your key characteristics as you anticipate and manage client needs while also encouraging team members to produce work that exceeds client expectations. A good day for you is one in which youve been rushing around moving mountains. You laugh in the face of obstacles because youre always up for the challenge and lets face it you totally love it.

You have mad skills in the detail department. Not that run-of-the-mill Im detail oriented blah blah blah. You do details on top of details as if its nobodys business AND YOU LIKE short you above-all recognize and are willing to go the extra mile to provide the very best customer service experience to our clients. Period.

You like Read on.

Tasks & Responsibilities

  • Deliver on the Firespring Experience.
  • Producing estimates for potential jobs.
  • Entering job specifications into project management software.
  • Managing the production and timelines of individual jobs.
  • Guiding clients through the printing process with thorough communication and education.
  • Use strong communication skills to translate the needs of the client into action.
  • Retention of project-level accounts through exceptional customer service.
  • Identify upsell and cross-sell opportunities and share with sales.
  • Be the voice of the client with internal teams.
  • Manage design details project deadlines and follow jobs from conception through completion to ensure that the clients vision is brought to life.

Qualifications

  • A strong communicator who thrives on clarity follow-through and proactive service.
  • Detail-orientedyou spot potential errors before they become client problems.
  • Confident speaking with clients about timelines production updates and next steps.
  • Comfortable juggling multiple projects at once while staying organized under pressure.
  • A team player who bridges the gap between sales design and production with ease.
  • Flexible quick to learn and willing to jump in where needed.

    • Compensation & Benefits

  • Salary You dont need to go to the grocery store to bring home the bacon. We reward candidates who wow us by offering competitive pay
  • Hours 40 hrs flexibility required.
  • 401(k) Your parents preached about the importance of saving. Now were helping you get it done. Firespring provides professional financial advisors who will help you make a plan and guide your investments.
  • Fun Millions of people go to work punch the clock from 8 to 5 and hate every moment of it. Thats not the case here. We prioritize loving your experience here and have a group of people dedicated to creating activities inside and outside the office. To put it mildly were serious about having funand it reflects in our work and the relationships too.
  • Miscellaneous Benefits Not all benefits are about the Benjamins baby. Some of the things youll enjoy while working here include unlimited soft drinks tea and beer. Dress code We want you to have personal freedomjust stick to the general guidelines of your role and you be you.

    • Ready to come aboard Lets make this happen.

    While we genuinely appreciate your interest in employment with Firespring we can only respond to the most qualified candidates.

    Firespring is an EEO / AA employer.

    Required Experience :

    Manager

    Key Skills

    Business Development,Cement Plant,Business Support,Data Analysis,ASP

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

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    Account Manager • Lincoln, Nebraska, USA