Talent.com
Associate Partner Manager

Associate Partner Manager

ShippoStockton, CA, US
15 hours ago
Job type
  • Full-time
Job description

Associate Partner Manager

Here at Shippo, we are the shipping layer of the internet and we consider ourselves to be one of the core building blocks of e-commerce. Our mission is to make merchants successful through world class shipping. With our products and solutions, we level the playing field by providing our customers with best-in-class solutions that otherwise wouldn't be available to them. Through Shippo, e-commerce businesses, marketplaces, platforms and a variety of logistics infrastructure providers are able to connect to shipping carriers around the world from one API and dashboard. We provide our customers with the most competitive shipping rates, print labels, automated international documents, shipment tracking, facilitate the returns process and more.

As Shippo continues to scale its partner ecosystem, we need to ensure that our smaller but high-potential partners (i.e. the "long tail" of our portfolio) receive proactive, thoughtful support.

The Associate Partner Manager (APM) role is designed to nurture and grow these emerging partnerships, ensuring they feel supported, connected, and strategically guided as they scale. This role bridges the gap between operational excellence, organization, strong external facing skillsets and to ensure that Shippo's tools, programs, and support are helping these SMB partners thrive.

By managing a wide portfolio efficiently and staying organized across many moving parts, the APM helps Shippo :

  • Build a strong foundation of future strategic partners.
  • Surface new "hidden gems" that could become category leaders.
  • Strengthen our reputation as a responsive, growth-oriented partner to businesses of all sizes.

Shipping & Handling Responsibilities :

  • Provide high-quality partner support through excellent communication, research, and problem-solving for a large book of SMB' partners that span a variety of different verticals.
  • Coordinate with internal teams (product, marketing, carrier operations, support) to resolve partner issues and execute on partner requests.
  • Maintain organized records of partner touchpoints, deliverables, and commitments across a large partner portfolio.
  • Identify marketing and promotional opportunities.
  • Engage with partners to understand opportunities for operational improvement, and liaise with our product team to bring those improvements to life.
  • Serve as an expert consultant to our partners; engage cross-functionally to drive your partner's businesses and build effective relationships with partner stakeholders.
  • Drive contract renewals and upsell efforts by preparing materials, analyzing data, and helping identify potential growth opportunities.
  • Your Shipping Requirements :

  • 24 years of experience in account management, customer success or partner management, preferably working with small to mid-sized businesses in eCommerce, logistics, shipping, or SaaS.
  • Strong organizational and time management skills; able to prioritize effectively and complete tasks reliably.
  • Demonstrated problem-solving ability : can identify issues independently and take initiative to resolve or escalate.
  • Comfortable working with data and tools to track metrics or identify trends.
  • Basic familiarity with APIs or technical systems, and interest in deepening knowledge about marketplaces, 3PLs, ecommerce platforms and order management solutions.
  • Clear, professional communicator with the ability to lead and take calls with executive level stakeholders at partner companies.
  • Team player with a customer-centric mindset and interest in building domain expertise.
  • Exposure to the logistics, parcel ecosystem.
  • Experience supporting partner ecosystems, vendor management, or operational workflows.
  • Familiarity with performance monitoring tools, issue tracking systems, or CRM platforms.
  • Previous experience in a startup or fast-paced environment with a collaborative culture.
  • What's in the Shippo Package? (for US Only) :

  • Healthcare coverage for medical, dental, and vision (90% covered by the company, incl. dependents). Pets coverage is also available!
  • Take-as-much-as-you-need vacation policy & flexible working
  • One week-long company wide winter shutdown
  • 3 Volunteer Days Off (VTOs)
  • WFH stipend to set up your home office
  • Charity donation match up to $100
  • Dedicated programs, coaching, tools, and resources for your professional and career growth as well as an individual learning stipend for your personal and focused growth
  • Fun team in person time through our Shippos Everywhere program which includes regular team and company off-sites throughout the year as well as local Shippos gatherings
  • $88,000 - $119,000 a year

    Our compensation policy : We believe compensation is a custom experience and are committed to fair and equitable compensation practices. The standard OTE (base + variable pay) range for this role is min is $88k to a max $119k annual salary. We tend to anchor our pay in the middle of this range ($103k). Since we are focused on hiring Shippos Everywhere, we have 2 US pay ranges, a standard compensation range for the majority of the US and a standard +1 compensation range for those who live in areas where the cost of labor is higher, such as NYC and California. The actual base pay is dependent upon many factors, such as : financial budgets, work experience, training, transferable skills, business needs, and market value. The base pay salary ranges are subject to change and may be modified in the future. Total compensation for this role will include, equity, medical, dental, vision and other benefits noted in our Shippos "package" section.

    Sail through the process : Here at Shippo, we celebrate inclusivity and are committed to creating equal access to opportunities for people from all backgrounds, perspectives and geographies. These values define who we are and everything we do. All qualified individuals are encouraged to apply. If you need assistance, or a reasonable accommodation during the application and recruiting process, please contact us at accommodations@goshippo.com

    Shippos in the wild : Our people, much like the packages we help ship, are all over the world. This means, through our remote-first program, "Shippos Everywhere", our roles can be based anywhere in the US with the exception of Delaware, Nevada, Ohio, Oregon, Hawaii, New Mexico and West Virginia and many roles can be based internationally. Locations outside of the US and Ireland, the employment contracts are powered by Remote.com . What we want to emphasize is that you can be successful at Shippo regardless of location.

    We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

    Create a job alert for this search

    Partner Manager • Stockton, CA, US

    Related jobs
    • Promoted
    Remote Corporate Development Associate - AI Trainer ($50-$60 / hour)

    Remote Corporate Development Associate - AI Trainer ($50-$60 / hour)

    Data AnnotationOakley, California
    Remote
    Full-time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...Show moreLast updated: 10 days ago
    • Promoted
    Restaurant Manager

    Restaurant Manager

    Harrah's Northern CaliforniaIone, CA, US
    Full-time
    Restaurant Manager – Louie Oliver’s.We’re seeking a dynamic and experienced Restaurant Manager to lead daily operations at Louie Oliver’s, ensuring exceptiona...Show moreLast updated: 30+ days ago
    • Promoted
    Associate Team Leader

    Associate Team Leader

    H&R BlockSalida, CA, US
    Full-time +1
    At H&R Block, we believe in the power of people helping people.Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...Show moreLast updated: 19 days ago
    • Promoted
    Remote M&A Integration Manager - AI Trainer ($50-$60 / hour)

    Remote M&A Integration Manager - AI Trainer ($50-$60 / hour)

    Data AnnotationOakley, California
    Remote
    Full-time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...Show moreLast updated: 10 days ago
    • Promoted
    Associate Banker

    Associate Banker

    BMO Financial GroupAntioch, CA, United States
    Part-time
    Delivers exceptional service to BMO customers and prospects.Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers.Work...Show moreLast updated: 19 days ago
    • Promoted
    Litigation Associate, Single-Plaintiff FEHA - Defense, to $195k (Am100 - REMOTE)

    Litigation Associate, Single-Plaintiff FEHA - Defense, to $195k (Am100 - REMOTE)

    Incendia PartnersModesto, CA, United States
    Remote
    Full-time
    Candidate must reside and have passed the CA Bar to be considered • •.Job Title : Employment Litigation Associate (single-plaintiff FEHA cases). California - Remote flexibility offered, but must be loc...Show moreLast updated: 2 days ago
    • Promoted
    Clinical Program Manager

    Clinical Program Manager

    AMI NetworkElk Grove, CA, United States
    Full-time
    Join River Oak Center for Children as a.Are you a supportive leader who’s passionate about helping children and families thrive through community-based care? We’re looking for a collaborative profe...Show moreLast updated: 2 days ago
    • Promoted
    Work from Home

    Work from Home

    HomeJobFinderPlymouth, CA
    Remote
    Full-time
    Remote Opportunity : Link Posting Marketing Rep (No Experience Needed!) Are you self-driven, reliable, and ready to earn from anywhere? We’re looking for motivated individuals to jo...Show moreLast updated: 30+ days ago
    • Promoted
    Customer Experience Associate

    Customer Experience Associate

    RHTracy, CA, United States
    Full-time
    RH at its core is about taste, and we believe the idea of scaling taste is large and far-reaching.The RH brand attracts the best designers, artisans, manufacturers, and talent in our industry, scal...Show moreLast updated: 2 days ago
    • Promoted
    Manager, Shared Services HIM

    Manager, Shared Services HIM

    Adventist HealthLodi, CA, United States
    Permanent
    Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified ...Show moreLast updated: 15 days ago
    • Promoted
    • New!
    Partner Director - GuidePoint & SHI

    Partner Director - GuidePoint & SHI

    SaviyntStockton, CA, US
    Full-time
    Partner Director - GuidePoint & SHI.Saviynt's AI-powered identity platform manages and governs human and non-human access to all of an organization's applications, data, and business processes.Cust...Show moreLast updated: 15 hours ago
    • Promoted
    Remote Sales & Trading Associate - AI Trainer ($50-$60 / hour)

    Remote Sales & Trading Associate - AI Trainer ($50-$60 / hour)

    Data AnnotationBrentwood, California
    Remote
    Full-time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...Show moreLast updated: 10 days ago
    • Promoted
    Clinical Director - Mental Health 639

    Clinical Director - Mental Health 639

    Telecare CorporationStockton, CA, United States
    Full-time
    Clinical Director - Mobile Crisis Response Team (MCRT).Our mission is simple yet powerful -.Through compassion, innovation, and inclusion, we're changing the way communities experience behavioral h...Show moreLast updated: 9 days ago
    • Promoted
    Sr. Associate Brand Manager - Pink Whitney

    Sr. Associate Brand Manager - Pink Whitney

    E&J GalloModesto, CA, United States
    Full-time
    Associate Brand Manager - Pink Whitney.Location : Modesto, CA, US, 95354 Dallas, TX, US, 75201.Work Category : Hybrid Telecommute. Application Close Date : 12 / 17 / 2025.Compensation : $100600 - $151000.We...Show moreLast updated: 30+ days ago
    • Promoted
    Associate Banker

    Associate Banker

    Bank of MontrealStockton, CA, United States
    Part-time
    Retail Banking Sales & Service.Delivers exceptional service to BMO customers and prospects.Identifies customer needs and provides advice and guidance regarding financial solutions that are in the b...Show moreLast updated: 5 days ago
    • Promoted
    • New!
    Partnership Manager, Growth (CT / VT)

    Partnership Manager, Growth (CT / VT)

    EdmentumSalida, CA, US
    Full-time
    Partnership Manager, Growth (CT / VT).Edmentum is a dynamic educator and student-focused company dedicated to tech-enabled learning solutions. Our goal is to ensure that all students have access to fl...Show moreLast updated: 3 hours ago
    • Promoted
    Remote M&A Associate - AI Trainer ($50-$60 / hour)

    Remote M&A Associate - AI Trainer ($50-$60 / hour)

    Data AnnotationManteca, California
    Remote
    Full-time +1
    We are looking for a finance professional to join our team to train AI models.You will measure the progress of these AI chatbots, evaluate their logic, and solve problems to improve the quality of ...Show moreLast updated: 10 days ago
    • Promoted
    Shopper Team Member

    Shopper Team Member

    AmazonClarksburg, CA
    Full-time
    Job Title : Shopper Team Member Employer : Amazon.As a Shopper Team Member at Amazon, you will be responsible for shopping and preparing customer orders for delivery. You will use your knowledge of th...Show moreLast updated: 18 days ago