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Revenue Cycle Client Relations Coordinator (Multi-Platform)

Revenue Cycle Client Relations Coordinator (Multi-Platform)

AlohaABADallas, TX, US
3 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Overview : We are looking for a detail-oriented and proactive Revenue Cycle Client Relations Coordinator to join our team. In this role, you will be responsible for managing client accounts, ensuring accurate medical billing processes, and maintaining strong relationships to support financial performance and client satisfaction.

Key Responsibilities :

  • Act as the primary point of contact for client inquiries related to medical revenue cycle activities.
  • Build and strengthen client relationships to achieve long-term partnerships
  • Facilitate regular meetings with clients to provide updates on account status, address issues, and ensure overall satisfaction.
  • Ensure all client interactions comply with HIPAA and relevant healthcare regulations.
  • Review and analyze revenue cycle reports to identify trends, discrepancies, and opportunities for process improvement.
  • Collaborate with internal teams to resolve claim denials, payment delays, and account discrepancies to ensure KPIs are being met.
  • Responsible for sending appointment verifications to clients, processing insurance billing, and generating weekly reports.
  • Generate end-of-the-month progress reports for clients and senior leaders within the organization.
  • Support the onboarding of new clients, offering training and guidance on billing processes and systems as needed.
  • Support and train clients and support staff on Central Reach and Re-Think software.

Qualifications :

  • Education : Bachelor’s degree in healthcare management, Business, or a related field (preferred).
  • Experience : A minimum of 3 years of experience in revenue cycle management and client services within the healthcare industry.
  • Strong knowledge of medical billing, insurance reimbursement, revenue cycle workflows and software.
  • Excellent communication, organizational, and interpersonal skills, with the ability to manage multiple client accounts simultaneously.
  • Proficient in data analysis and reporting, with the ability to present insights to clients in a clear and actionable manner.
  • Advanced Excel skills for data analysis and reporting.

    • Preferred Skills & Experience :

  • Proven track record of meetings or exceeding quotas and receiving positive customer feedback.
  • Problem-solving skills with a client-focused approach to resolving billing issues.
  • Ability to multitask and juggle several responsibilities simultaneously.

    • Company Description

    AlohaABA is a leading provider of practice management software designed specifically for Autism Clinics. Our California-based organization is committed to addressing the challenges faced by the ABA therapy industry and empowering clinics with innovative solutions.

    With AlohaABA, Autism Clinics can streamline their operations and enhance efficiency. Our cutting-edge software enables seamless therapist management, efficient session scheduling, accurate insurance billing, and streamlined staff payroll. By automating these crucial tasks, clinics can focus on delivering high-quality care to their patients.

    As a Software as a Service (SAAS) product, AlohaABA offers a hassle-free experience. Our cloud-based solution eliminates the need for complex installations, allowing clinics to quickly implement our software and start reaping the benefits.

    We believe in the value of our product, which is why we offer a free month trial period. This enables clinics to thoroughly evaluate our software and witness its positive impact before committing to a subscription.

    At AlohaABA, we prioritize customer satisfaction. Our dedicated team provides comprehensive training on product demos, ensuring that clinics can effectively utilize all the features and functionalities of our software. We also offer ongoing support to assist clinics in maximizing their usage and addressing any inquiries or concerns.

    Join us in revolutionizing ABA therapy practice management. Experience the efficiency, convenience, and affordability that AlohaABA brings to Autism Clinics. Together, we can drive positive change in the industry and deliver exceptional care to individuals with autism.

    Company Description

    AlohaABA is a leading provider of practice management software designed specifically for Autism Clinics. Our California-based organization is committed to addressing the challenges faced by the ABA therapy industry and empowering clinics with innovative solutions.\r\n\r\nWith AlohaABA, Autism Clinics can streamline their operations and enhance efficiency. Our cutting-edge software enables seamless therapist management, efficient session scheduling, accurate insurance billing, and streamlined staff payroll. By automating these crucial tasks, clinics can focus on delivering high-quality care to their patients.\r\n\r\nAs a Software as a Service (SAAS) product, AlohaABA offers a hassle-free experience. Our cloud-based solution eliminates the need for complex installations, allowing clinics to quickly implement our software and start reaping the benefits.\r\n\r\nWe believe in the value of our product, which is why we offer a free month trial period. This enables clinics to thoroughly evaluate our software and witness its positive impact before committing to a subscription.\r\n\r\nAt AlohaABA, we prioritize customer satisfaction. Our dedicated team provides comprehensive training on product demos, ensuring that clinics can effectively utilize all the features and functionalities of our software. We also offer ongoing support to assist clinics in maximizing their usage and addressing any inquiries or concerns.\r\n\r\nJoin us in revolutionizing ABA therapy practice management. Experience the efficiency, convenience, and affordability that AlohaABA brings to Autism Clinics. Together, we can drive positive change in the industry and deliver exceptional care to individuals with autism.

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