EDI Specialist

Who We Are

The Duravent Group is a recognized global technology leader in the HVAC industry, first-to-market with innovations in venting systems. Founded in 1956, our $500 million + company is headquartered in Detroit, Michigan, and has 15 locations across Canada, Mexico, and the United States. Duravent leads with best-in-class design and manufacturing capabilities, world-class distribution networks, and customer-first service and support. We ensure quality and drive safety through scientifically proven materials and unequaled engineering.

Duravent acquired Grand Rapids-based Hart & Cooley in 2021. A leader in the HVAC industry since 1901, the Hart & Cooley acquisition brings a legacy of quality and service, robust manufacturing and distribution capabilities, and a suite of trusted brands into the Duravent family.

As a combined company, Duravent is uniquely positioned as the next generation leader in interior climate technology industry. Our team of passionate professionals needs you! Come join us and help us build for the future!

This Role

Our Customer Experience team is currently seeking an EDI Specialist . This will be a remote based role residing within a commutable distance to our Grand Rapids, MI, Detroit, MI or Vacaville, CA offices.

What You Will Do

The EDI Specialist will ensure data accuracy and full alignment between Customer Service, Credit & A / R, IT, and Vendor Compliance. The EDI Specialist will safeguard revenue flow by minimizing chargebacks, preventing invoice delays, and strengthening customer relationships through consistent, compliant electronic communication.

How You Will Do It

• Manage and monitor the full lifecycle of EDI transactions including purchase orders (850), invoices (810), advance ship notices (856), remittance advice (820), and acknowledgments (997).
• Identify transmission issues that could impact order processing, shipping notifications, or invoice delivery.
• Coordinate testing and implementation for new trading partners or document types, ensuring smooth integration for Customer Service and Credit teams alike.
• Act as the liaison between Customer Service, Credit, IT, and Vendor Compliance to resolve EDI-related issues quickly and efficiently.
• Track EDI transaction success rates and analyze recurring issues impacting service levels or cash application timing. Recommend process enhancements that improve automation, reduce manual touches, and strengthen data accuracy for both orders and invoices. Develop reports or dashboards to give leadership visibility into transaction health, deduction prevention, and compliance trends.
• Utilize detailed transaction logs and communication records to support audit readiness and internal controls by providing documentation of EDI validation, transmission accuracy, and compliance adherence to internal audit.

What We're Looking For

What We Offer

Work Environment

This is a mostly from-home position that would require occasional trips to collaborate with the team at our Kentwood, MI office space. (You don't have to work in a call center!)

EEOC Statement

Duravent is an equal opportunity employer committed to making employment decisions solely on valid job requirements. We provide employment opportunities to all qualified applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity / expression, age, disability, or veteran status.