Senior Manager, Ecommerce Business Operations

Job Description

Job Description

Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history :  www.spreetail.com.

Work Your Way :

At Spreetail, we believe in empowering our employees to work in the way that suits them best through our Work Your Way approach. Each team member has the flexibility to choose where they work most effectively each week—whether that's from home, a coffee shop, or the office. While flexibility is key, we also value the power of in-person connection. That’s why we bring our corporate team together in Lincoln each quarter for a week of intentional collaboration, team building, community engagement, and our All-Hands meeting. It’s the best of both worlds : the freedom to work your way, with meaningful opportunities to connect and grow together. Please scroll to the bottom of the job posting to confirm that your state qualifies for the Work Your Way program.

As the Sr. Manager, Business Operations within the newly established Marketplace Fulfillment division at Spreetail, you will play a pivotal role in shaping the operational framework and scaling the business. This strategic leadership position requires a combination of project management prowess, process design expertise, and a deep understanding of technology integration to enhance operational efficiency and support significant business growth.

How you will achieve success :

• Strategy Execution and Project Management : Lead the project management efforts to execute strategic initiatives effectively. Oversee the planning, implementation, and tracking of specific short-term and long-term projects.
• Process Design and Implementation : Develop, document, and implement scalable processes and systems. Ensure these processes are clearly understood across the organization through comprehensive documentation and training programs.
• Technology and Automation Integration : Work closely with the technology team to articulate process needs, enabling the development of software solutions and automation tools that support business scalability.
• KPIs and Reporting Systems : Define and implement key performance indicators and management systems to measure operational success, identify areas of concern, and drive continuous improvement.
• Audit and Compliance : Develop and oversee a robust framework for process audits to ensure compliance and efficiency across all operations.
• Brand Onboarding : Own the end-to-end process of onboarding new brands to the Marketplace Fulfillment platform, ensuring a best-in-class, smooth and efficient experience that meets their expectations and requirements, while getting them quickly transitioned to Spreetail.

What experiences will help you in this role :

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $100,000 / year to $130,000 / year + bonus + equity. Pay is based on a number of factors including geographic market location and may vary depending on job-related knowledge, skills, and experience. Spreetail is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and / or other benefits. For more information, please visit https : / / proco- client.com / spreetail / 2024 / homepage / . This position will remain posted until filled. Applicants should apply via our external career site.

In an effort to Make Spreetail Better, we hire people that are aligned with our values and are passionate about pursuing ecommerce excellence. We believe the right person can learn what is needed to succeed in their role, so we encourage job applicants to apply even if you don't meet all the qualifications listed. We are looking for diverse backgrounds and perspectives, so we don’t require college degrees and welcome non-linear career paths. If this role highlights your experience and gets you excited – please apply!

What you can expect from us :

Spreetail is committed to a diverse and inclusive workplace. Spreetail is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please email hr@spreetail.com.

To qualify for Work Your Way , eligible applicants must reside in one of the following states :

Alabama, Alaska, Arizona, Arkansas, Colorado, Delaware, District of Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Massachusetts, Mississippi, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, North Dakota, Ohio, Pennsylvania, Rhode Island, South Dakota, Tennessee, Texas, Utah, Vermont, Washington, West Virginia, or Wyoming.

Please be aware of scammers.  Spreetail will only contact you through Lever or the spreetail.com domain. Spreetail will never ask candidates for money during the recruitment process. Please reach out to careers@spreetail.com directly if you have any concerns. Emails from @spreetailjobs.com are fraudulent.

#LI-Remote

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.