IT Support Technician

A company is looking for an Enterprise IT Tech I to provide remote IT support for staff and executives.

Key Responsibilities

Provide remote IT support, delivering timely and effective solutions

Monitor and resolve IT support requests through the internal ticketing system

Diagnose and resolve issues with Office 365, endpoint management, and application access

Required Qualifications

2+ years of experience in a support technician role, with both on-site and remote support responsibilities

Experience providing IT support in a fast-paced, fully remote environment

Strong knowledge of Active Directory and Office 365 administration

Proficiency with Microsoft Windows and applications, as well as Apple iOS and Android

Ability to work independently and as part of a team